Quality Inn & Suites

Even though still under renovation and recently reopened, our stay was comfortable and quiet. Troy and Audrey on front desk went above and beyond to take care of our every need and make our stay the best it could be. The free breakfast was full of choices and the cook/attendant was very friendly and attentive. They have a nice pool area, and arcade room that we didn't use. I did use the fitness room that is limited. It was a bit obvious that they opened while still needing to complete work and hire more staff. Details of cleaning could have been better. All surfaces weren't dusted well, the refrigerator and microwave needed to be wiped out. Our last night we noticed a new presence of small ants are the outside of the refrigerator. We were immediately moved to another room. I think waiting to open until they had more housekeeping staff and had more details completed would have been a better option. However, we did enjoy the stay and all staff was hustling. If the management is as good as the people they have already hired, I have no doubt finishing touches will be completed soon and it will be a great place to stay.

Trash overflowing in trash bins, terrible assistance at check in, limited food options at breakfast that was mostly cold, orange juice was like water.

Door lock was broke. Front desk girl super nice. Manager sat at bar drinking while her two kids ran around….

Remold

The breakfast was very good. The room was not ready when we arrived. Seems to be a common comment. Bathroom had clean towels, but also had two dirty ones on the door hook (one with a little blood). Corn chips (from others) on the floor along with misc. soil. Two dental flossers left on the floor. One bedspread was dirty or stained. Mattress was very soft (spouse awakened with a sore back). Coffee pot had a used coffee packet in it. We will not be back!

This was the nice hotel. The lobby is very nice and the staff is friendly. However, our room wasn't ready until 6:30 p.m.! Also, if you like soft pillows, bring your own. We were on the second floor and our ice machine was broken so we had to go down a floor, but no big deal. Overall, not a bad place to stay considering we needed an affordable room and it was the only hotel in the area with availability.

Could tell the property is in the process of update. Hot tub not working which was a disappointment. The room had some signs of age. Other than that the stay was good.

Homeless slept in parking lot the 2 nights we were there. The lock on the entrance "D" to the building was destroyed, no possible way to secure it. The place was filthy.

The hotel seemed to be rundown. The room had beds but rest of it seemed dirty. Also the bathroom had no shampoo.

The hotel had a decent outside appearance. But none of the outside security doors worked. Half the doors inside hotel were jammed,hard to shut or open. If there was a emergency we couldn't get out. No hot tub! Pool was freezing cold. Beds were comfy. Trash was never emptied. Bathroom never cleaned our whole stay. My son's room had hair all over shower wall and on some towels. Unsanitary. TV only got sports channel, for what we spent highly disappointed. We would moved if there were other motels with a vacant! Only real good thing was the cleanliness and upkeep of the breakfast bar. She was amazing,kept it cleaned and stock. Great attitude. Said she was with the Hotel for 20+years.it shows her pride in her work. Pool area garbage cans were full all the time. Equipment to play shuffleboard was broke and missing, game room was ok few games not working. Grounds around outside pool : the floor pads were raised and sloppy. This was our 2nd stay there and last. So sad. WATCH OUT ,the front desk will keep charging you. My friend got charged 3x for the same day. Unhappy customer.