Wingate by Wyndham Troy

Booked a room last minute and was surprised how nice it was. Beds were comfortable and the whole place felt updated. Definitely staying here again when I’m in Troy.

Staff were accommodating especially the front desk people.

It is unsafe. Our neighboring room yelled at us when my baby girl cried for a minute while we changed her diaper. It was traumatic for my kids because I believe some guests are drugged and tend to even kick our door and bang it loudly, which scared us. The front desk responded and assured our safety, but the neighboring room partied until 2 am, and it was we who did not sleep well due to their noise and fear that they would do something. Our room is even the upgraded one, but sadly, we feel like we are in the most dangerous and unsafe room.

Pot smell

Burger truck in hotel.

Found dirty underwear on the desk chair in my room .

Nice place to stay.

Friendly pretty clean comfortable beds.

We woke up to go use the bathroom in the middle of the night and there was ants everywhere in our bed and everything. We had to change rooms at 2:00 am they didn't even help us. I am disabled and we had a lot of equipment we had to move to the other room

The restaurant

Na

The receptionist upon arriving was amazing and had great customer service.

The floor in the hallway was filthy. The room ran out of toilet paper and Kleenex. I also needed more towels. When I called the front desk, I was asked to bring the used towels to the desk, and I could get everything because she was at the desk alone. It was 7am. I got to the desk, and she was talking to another coworker. The morning of, the housekeeper was banging on our door as we were packing our things to leave. She kept screaming, are you checking out several times. Then we get to the desk, there is no one there to check us out. That is a terrible time to leave the desk. There was 3 people waiting at the desk. A few of us left our key and left. I will choose another place to spend my money next time.