Magnuson Grand Hotel and Conference Center Tyler

It was in good location & affordable.

Their continental breakfast not much to choose from. We normally use the breakfast that is included as our breakfast place & wasn't enough there for breakfast

Check-in time was 3:00pm I arrived at just after 4:00pm, they didn’t have a room ready. After completing the check-in papers I had to come back 20 minutes later to get a key to actually access the room. When walking into the room the pull out bed/hide-a-bed was half pulled out. Called the front desk within 15 minutes of accessing the room to ask that send someone up closed/put away the bed so we could us the couch /living room area. When we tried it would not move. To my knowledge nobody came or let me know that they tried but it was broken and couldn’t been stored. We could not use the couch which was the whole point of getting a “family suite” to have the extra sitting area. The floors felt dirty and so wore shoes all the time that made sticky noises when walking on the tiles. The “included breakfast” was a few slices of bread to make toast, rolled oats and hot water, cereal but no milk, no sugar or brown sugar.

It was quiet and reasonably comfortable.

The floor was filthy. I took a shower, went to put socks on my feet and my feet were dirty.

Ease of the staff to help with extending

N/A