Magnuson Grand Hotel and Conference Center Tyler

The price

False advertising. You have to cook your own breakfast. There was nothing set up for breakfast. Only a bowl of small apples on the table. Nothing like the picture on their website.

Room was not clean. There was dead bugs on floor of the hotel

Nothing

The room was. Dirty, did not have the amenities that y'all say the hotel has. There was no BREAKFAST.

Check-in was pleasant, staff was friendly and answered questions. Several rooms under re-model--which is a great thing, they try to keep the stuff out of the walking areas. They use old photos of the place in it's prime, DOES NOT LOOK THAT WAY NOW, sadly.

It appears that the hotel may have been recently purchased by new owners who are attempting to renovate, it isn't as GRAND as the photos show, old dresser drawers, and old worn out chair, room had a very musty/closed-in smell, even though it appeared clean. The smoke detector was on the sink cabinet with the battery half in. Iron, but no ironing board, hair dryer on top of shelf and not hung on wall, no hangers available. The grounds were trash littered, one person was weed-eating, but not cleaning up any of the materials. The kitchen area and bar area are under re-construction, so only continental-style breakfast available. The pool was in disarray, no towels available for guests visible, "unused" gates locked on the outside, but the main gate going in was free access, no life-saving float available.

Kids enjoyed the pool, but no shade for parents to sit in.

There were spiders on the bed and bug shells around the edges. We left w/o spending the night.