Sheraton Greensboro at Four Seasons

I had an amazing stay while I was out there for business! The rooms were fantastic, and I really enjoyed the atmosphere and ambiance. The bar was great too, and I especially appreciated Abel, who was always smiling and provided excellent customer service. He really made the experience complete by helping us!

Grozie and Abel were excellent in Customer Service! This is the premier Hotel in town with good leadership and sound business ethics.

I had the most wonderful experience from booking the reservation to checkout. Wynette provided outstanding customer service she is both kind and patient and was so helpful ensuring I had a beautiful handicap accessible room.Although in town for a funeral the following staff made this a most pleasant stay:Wynette in customer service/front desk.Cedric the bellman is amazing and an asset to the hotel and embody excellent customer service and professionalism as he picked me up upon my arrival to Greensboro. I also want to say Grozie (Bellman) was so kind and helpful when he transported me upon checkout to my requested destination. Thank you to this awesome trio. They represent the hotel well. KUDOS to Wynette,Cedric,and Grozie!

Really good location and nice lobby area with restaurant but the room was very dissapointed. Old rooms , no water pressure, rusty everything. Was very hard to shower .I dont think I would come back for this price

Everything went well

Since when did actually "cleaning" a room stop? I got my sheets changed once during the week I stayed. The only thing that was done consistently was change out my towel, empty the garbage cans. No wipe down of the shower, or sink, or the floor and I only got my sheets changed once during the week. I did not appreciate the shower head being in the ceiling. If my husband had accompanied me on this trip, he would have been uncomfortable taking a shower as he is 6'7". I am a woman of color and do not appreciate having to get my hair wet because the shower head is in the ceiling rather than against the wall so I can adjust the shower head. The batter that the pancakes were made out of was bland, and tasted like cornbread. I was very disappointed in my breakfast and didn't eat in the restaurant any more. On the positive side, the bed was extremely comfortable, except for the "feather" pillows were too soft, and I would have preferred stiffer pillows, but I made due.

I stayed here because it was close to the location I had to get surgery. And my #1 reasoning for picking this hotel was in hopes of having a comfortable bed.. Let me tell you. It was not a disappointment.. The bed was absolutely amazing !! I requested extra pillows and they provided them with no hesitation.. Everyone was so nice there. I really enjoyed my stay. The only thing I wish they had was outside furniture for the balcony. But I was laid up in bed anyways from surgery. My room did not have a microwave. So I did buy a small one from Walmart. ( I asked if it was ok to do so and they said no problem) I got one of the biggest rooms with a king size bed AND a full couch. It was more like home, not just a hotel room.. I was sad to leave when it was time. They also allowed me to do a late check out also. I will definitely come back !!

Room was great and room service was prompt

Uber distance from the Greensboro Coliseum

Rooms were very quiet