Holiday Inn Cincinnati-Riverfront by IHG

The location on the Ohio river with views of the bridges and Cincinnati was very nice.

This place is a mess. In our room, the sink didn’t drain, the desk chair was broken, there was no coffee maker, though there was coffee and all of the fixings for it, it was just a mess and needs a major overhaul.

The hotel staff was lovely.

The property needs a lot of love. It doesn’t seem clean but it could be the dated carpeting. Bathroom was new and very nice. There was too much dust and a strong smell of cannabis was prevalent in our room at times? The trains are very loud as is the traffic on the riverside. We were not given breakfast vouchers at check-in. We were inconvenienced to provide the vouchers from the front desk or pay $10.??. That’s crazy. Almost everyone had to get vouchers they should have been given at check-in.

The staff was very welcoming and helpful, had an early check in with no issues and greeted with nothing but smiles. The rooms are so quaint and comfortable, the bed was absolutely amazing and comfortable. Smart move with the Dove bottles.

My only complaint is the Pool Area *Unsanitary *Invest In an Indoor pool area, especially for whenever it rains

Shower was great..beds comfortable. Breakfast staff were nice

Room seemed crowdef

Got two dirty rooms had to cancel still no refund.

The rooms were filthy

I was the bus driver for a high school group and the way they welcomed us and took care of us was amazing . The staff went out of their way to make it a good experience for us

Everything is good

The staff was the best part of my stay.

The breakfast was poor quality. The location was sketchy. Police were called for a nake man in the bathroom who was drunk.