Delta Hotels by Marriott Little Rock West

Hotel staff incompetent, water in shower quit working, temp in hallways and lobby 82 degrees. Pool down and under construction 98 degrees outside. Not my expectation for a Marriott property!

Awesome stay! I’ve been 3 times already

The hotel was service was terrible for the ceiling was leaking can in my room while I was gone didn't have any towels and couldn't use the I would like money back if possible

Clean

I liked the lobby area of the hotel, the big smart TV in the room is nice.

I had my kids with me, and we chose the hotel for the pool. However, it was totally dry, no water, closed. The ice machine on the 4th floor has no ice. The mattress are on a platform type box, and they kept scooting off and just making the bed hard, not comfortable, and my side and back hurt all night. The toilet has a ring around the inside like it had not been cleaned. It was not a good time. The Candlewood suites we stayed in much better but did not have a pool. This place had a pool but not open.

Staff was unbelievably unprofessional and rude. I stood in a silent stare down with the guy behind the counter for a full 20 seconds upon checking in. I didn't even know if he worked there. He was unkept, wearing a plain red shirt with no insignia or name tag. After the prolonged silence got too uncomfortable for him, he finally said "What?" to which I replied, "Well, I was waiting on a greeting..." his response was "Oh...what can I do for you?". Mind you, this was my FIRST impression of the property so that was a huge (literal) red flag from the start. No one would bring us fresh towels. We had to call the front desk 4 times before we even got an answer and when we did, we were told we had to come get them ourselves because, quote "the person who does that" wasn't there. No one explained how the breakfast (not included with the stay) ordering process worked. There was no buffet or menu, just a man SITTING in a distant corner who guests had to approach and tell our order to. In the room there was an *incredibly* loud and outdated AC system built into the wall that completely drowned out the TV which conveniently had a volume restrictor. There was URINE on the rear/base of our toilet that we unfortunately didn't notice until just before checking out and at check-out the woman at the front desk didn't even look up from her screen or ask about our stay. Her only greeting and farewell was "Room number?" and "Ok." Horrible experience. 0 stars. Avoid this place at all costs.