Holiday Inn Youngstown-South - Boardman by IHG

We were very disappointed the hot tub was cold and jets didn’t work properly. Also after driving 800 miles we looked for in-house restaurant and bar area. Was told after arriving that the cook and bartender didn’t show up. Pool was warmer than the hot tub but clean and relaxing. Beds were comfortable.

The location of the property was perfect for our trip.

Front desk was friendly and helpful. The condition of the room was not great. Room darkening curtain was broken. Luckily I wear a sleep mask. Non functional lights, patches on the wall in the bathroom, carpet was gross. The bed was pretty comfy though.

Got my room wrong, twice. Gave free breakfast but waiting twenty minutes to get a table, ended of leaving. Nice people but service needs work.

It had a pool and a hot tub. Very clean

When I walked into the room there was a bunch of hair on the bathroom floor, I stayed in room 214 and in the corner of the ceiling it looked like there was a leak from the room above and the ceiling looked like there was mold on it! The pool was dirty and there was a strong smell of chlorine. We also sat on the patio and the landscape was dirty!! Was not impressed by this hotel!

Good service, room was freshened up, but you can see some obvious age. Overall good.

I don’t know how this hotel has so many 10/10 ratings, run down and in need of an update. Dusty furniture and carpet barely stapled to the wall. Decent area, front desk was nice. But this hotel needs a cleaning from top to bottom. Not worth $150 a night, not even close. Bathroom door didn’t even close. Stained furniture as well.

there was no free breakfast - for $200 a nite you could at least give us a muffin and some fruit or yogurt — come on!! cross holiday inn off the list