Econo Lodge Inn & Suites Chambersburg Central

This was BY FAR the WORST “hotel” I have ever stayed at. I travel frequently for work and this has been the worst experience. I get a room and walk in to sticky floors, yellow stained towels and pillow cases, urine on the bathroom floor, & a bug crawled on me within 5 mins of me laying down in the bed. I decide to get in shower to clean myself because I felt dirty and I proceed to notice there is NO HOT WATER! So I take the pictures, pack my things, and go to the front desk to ask for a refund or talk to a manager. When I make it down there was 3 other families, 2 checking in and one comes down to complain about the condition of the room. The Clerk “Todd” I think his name was was very rude and nasty about then entire situation. He says No refund and offers them a “suite” but then says “Don’t use the Hotub, the jets don’t work”. It’s my turn up and I proceed to explain my situation and he instantly get mad and tries to tell me to leave. He says that he is going to call the police and I called for him. He proceed to tell me I am not on the phone and I show him that I was and asked if he would like to speak with them. He YELLS & says “don’t jump over the counter and attack me” and tried to get me in trouble when he claim was false. It makes me look silly but it is very disgusting I wouldn’t let my dog stay in that place and I would post pictures but there is nowhere to post them. DO NOT RECOMMEND!

This property was just okay. The front desk person was very nice and the building is very large. I believe this hotel is just for a sleep and on the road again. Nothing really to get comfy and relax. It’s right off the highway and we didn’t hear any noise and got decent sleep!

I was traveling in a snow storm forced off the highway by state police trying to close the highway down. I attempted to stay at this hotel. Todd the receptionist was already annoyed with me because i booked my stay through a third party app. I finally got my key card and I walked through the halls to my room. I walked into a dirty room with dead and living roaches on the floors and walls. The bathtub was dirty. The one picture on the wall had some substance splattered on it. The bed had something crawling on it. I went to the receptionist asking for a refund. He then offered a upgrade to a suite and took me to one of two suites. The cleanliness of these suites were still dirty. Piles of hair on the floor not to mention it was on the same floor and doors away from the previous room. Knowing roaches arent just a one room thing. The receptionist(Todd) then proceeds to say that the housekeepers can't clean every spec of dirt in the rooms, which is their job. He wasnt trying to refund my stay. He called the owner at one point discussing my issues. Todd was very arrogant and he took off to my room to check to make sure my complaint was valid. I may be all over the place with this but Im appalled by his last comment after approving my refund, which was if i want cleanliness then Im gonna pay hundreds of dollars for a clean hotel room. I took pictures and would upload them but this app isnt allowing even though there is a spot to add up to 8 photos

i stayed as a respite halfway on my trip home from North Carolina as I am driving alone. The room was quiet and the bed was very comfortable and gave me the rest I needed to continue my travel. The desk clerks were very courteous and helpful. It was probably because I was tired from driving, but it was difficult to see where the hotel was. The sign was there but i did not notice it during the daytime.

We were given the wrong room key to start. While walking to our room, there were literally roaches walking along with us. We checked out the room before complaining. There were stains or horrifying nature on the floor. Literally… it looked like someone was murdered in there. There were so many different types and colors of hair all over the bedding, it was obvious it doesn’t get changed. Not only that, there was a fecal matter smear across the sheets as well as a blood smear. The room reeked of curry and body odor terribly. There were dead and live bugs everywhere. We went to the desk to show them a video of our room and to request a refund. They stayed a video wasn’t necessary and they knew it was exactly how we stayed and issued the refund…

The beds were comfortable and we really liked the spacious separate room.

The bathroom was small. The water pressure wasn't very strong at all and the ceiling was falling down into the shower. The lock on the front door was loose and barely worked. There were shady guys walking in and out of the building all night and into the morning. The continental breakfast was miniscule. Basically cereal and that was it. There wasn't even milk for the cereal! No coffee, or fresh fruit or anything else but giant muffins. Customer service was okay, but definitely could have been better. New girl checked me in and had problems doing so, so she had to call someone else down to check me in. After that she gave me my key and just waved. No instructions on where to go or park or anything.

I was really impressed with hotel! The 2⭐️ rating should be much higher, it’s my understanding that many upgrades have been made. The room was very spacious and CLEAN! It’s an older hotel so there’s some wear and tear but you can see progress being made. Beds were comfortable and new! BONUS! Tonya at the front desk was exceptional, y’all need to keep her at all cost. Overall, I really enjoyed this stay and would highly recommend it not be overloooked.

NEVER EVER STAY AT THIS HOTEL. This hotel was like staying at a halfway house in a third world country. Alcohol and drugs, quests were so loud with music and partying way into the early morning. Bugs were in the room, room was dirty and so run down. We were tired after a long travel day so I did not check the reviews before booking. I looked at the Econo Lodge Inn & Suites (PA279) Chambersburg, PA 17201-299reviews after we checked in and realized I made a huge mistake. We did not feel safe at all. Don't go by the early reviews because this hotel changed hands and management does not care about this hotel. CHOICE needs to take these type of hotels off their site... they are damaging their brand