Days Inn & Suites by Wyndham Williamsburg Colonial

Dirty stale

It was ok.

I reserved 3 rooms for the first floor due to my family menbers unable to clime atair. I spoke with the manger the day i reserved my rooms confirming my reservation and request for 1st floor rooms whixh they said not a problem. As we were heaed into Virginia i contacted the feont desk letting them know we are running late again he said no problem. When arriving at the hotel I go to check in he stated he rented my rooms out to someone else and xould give me a second floor room. I was pissed. The room he wanted to five me on the second floor the air-conditioning did not work as it was in the upper 90 degrees. I told him there is no way we can stay here no airqualityheating and on the second floor. I stayed in contaxted with the front desk through my traveling in to come to this hotel and my reservation was not fullfilled. Terrible and inconvenient. I had to find another hotel which i did and was able to accommodate me for a 1st floor room. I will never ever stay at this days in. Ever.

We did not even stay at this location. Upon checking into our room we noticed very strong unpleasant odor and found a bloody sheet (small smears) rolled up into the pullout couch along with signs of bedbugs. Upon a brief closer inspection, we found live bedbugs. We IMMEDIATELY left the room before even unpacking (thankfully) and were forced to make last minute arrangements at another hotel at midnight that could not comfortably accommodate 5 people like we had originally booked. The staff offered another room, but given the condition of this one we were NOT about to gamble with bedbugs.

Very dirty. Beds uncomfortable. AC was barely cold.

Disappointed upon checking in to find the pool was closed. Wish these types of inconveniences could be communicated prior to arrival. Some confusion over the reservation but it was cleared up. No problem, just accent related communication issue. Have stayed here before and would stay here again.

Room was very clean. The staff was very nice and polite. The whole property is tobacco free, which was a wonderful thing the rooms smelt good and you couldn’t smell anything outside the room. Some downsides are the pool was not open it was closed for maintenance and the property on the outside needs to be cleaned and kept up with there was a big liquor bottle on the step near our room and stayed there the entire visit we were there three nights. Also most of the people we encountered seem to be residences and not guest. The ice machine was broken so we asked the front desk if they had another one, and they told us to use the one that was beside the big one which you had to pay for. It pains me to give anything other than a five star review because of how amazing the staff is However, I feel with a little bit more effort on the outside this place could be a wonderful place to stay at.

The room had paint peeling off the wall… The bathroom sink had mold… The bathroom is not being cleaned properly. The carpet in the room has a fishy smell. I had to spray my cologne in the room daily. The phone in the room doesn’t work.

Bed bugs

The room was comfortable but the other guests were very load right outside our room until almost 2am. The breakfast was not as good as expected so we still paid to go out to eat breakfast.