Hilton Providence

The room was clean and I enjoyed the size and view from the room.

It was under construction and so I had to be escorted to the room. I didn't have access to the wifi.

It wasn’t properly communicated that the hotel was under construction. There was jack hammering about my room and when I asked for a room change right after check in, they would not accommodate. But the women in front of me had three room changes. I didn’t feel heard on my concerns. The construction noise was unbearable and my husband and I did not want to stay in the hotel that night but didn’t have a choice after spending $300. I have a video of the noise but it won’t let me attach here. I want a refund.

location

construction so loud couldn't hear the tv 32 dollars a night parking no breakfast served no discount for the noise no warning for parking or construction

wifi not working. Drain in bathtup not functional

Room was comfortable and clean. Staff was somewhat friendly.

I arrived early, approximately 2PM. I requested early check-in at the front desk but I was told that the earliest I could check-in was 4PM. I returned at 4PM and there was no more room in the circle for my vehicle. Very difficult. We had breakfast at the hotel and it was quite disappointing. Only 1 waitress on duty and she was not a happy person and she showed it to the customers. Food was terrible probably because of the limited menu but it was still very very expensive. The hotel was undergoing renovations that I was not aware of when I made the reservation. I'm sure that when completed conditions will improve.

la ubicacion

estaban en trabajo d remodelacion, ruido e incomodidad, no deberian estar operando mientras hacen esos trabajos, de saber que estaban en eso, lo cual me ocultaron, conseguia otro hospedaje

The highway and construction noise

Location