Hilton Providence

Nothing

Noting the heat did not work at all and the overnights parking it is to expect to much money to park there and it was trash in the trash can we I got there and the place was under construction wat a lot of noise in the morning omg nover stayed there again

Was charged 3 days for parking which is rediculous when I paying money to stay. Elevators took forever

I booked and prepaid for this stay through Booking.com and clearly explained that to the front desk at check-in. I was told my debit card would only be used for incidentals, yet the hotel still charged the full amount of the stay to my card. This caused a huge inconvenience because it immediately removed about $600 from my account that should not have been charged. I was aware that renovations were being done at the hotel, but the room itself was not worth the price at all. Considering the cost of the stay, the condition and quality of the room were very disappointing. On top of that, I was charged for 3 days of parking, which is ridiculous when you are already paying to stay at the hotel. The elevators also took forever every time we needed them. Between the duplicate charge, parking fees, slow elevators, and a room that did not match the price paid, the overall experience was extremely frustrating.

cleanliness and staff was great! the Vig restaurant was amazing as well

we were there for a cheer competition which was very early. although breakfast was complimentary we were unable to use and it was only given for a one time use, i was not able to use any way. my original room was not available so i was not happy. staff was great and tried to help as much as possible

Location was great

Construction I was unaware about, Elevator broken and walking luggage down 5 flights of stairs with asthma, Room was very hot and musty smelling.