Courtyard by Marriott Philadelphia City Avenue

We had an overnight stay at this location since it was close to the “sixth man center” . The location was great and hotel was very clean. But the best thing is Vinz Alan at the front desk. He was very kind and went above and beyond making sure our stay was top notch. We wish we stayed longer but definitely would stay again all just because of him! We have been bonvoy members (used to be Starwood) for almost 20 years now and I only write reviews only when it’s deserving. Vinz is a wonderful asset to the Marriot team.

Location

Loud ac unit. Use of card for elevator

Convenient to many places, very clean and great staff. The restaurant offered a simple menu that was satisfying.

The lobby chairs are a bit shabby and stand out from the rest of the building.

Location to the facilities we were going to.

Moldy caulk in shower, AC smelled like mildew, front desk staff was less than welcoming

Close to where I was visiting

Absolutely nothing about thr hotel, overpriced, disgusting front dest service, no respect and extremely slow and very inpolite

Bed was comfortable, but lacking housekeeping. Sheets not changed, bathroom amenities and coffee/tea amenities not replaced for 4 days. Phone didn’t work, iron was missing and really loud. Staff seemed like they didn’t want to be there. Difficult location without a car.

It's fine if you just need a place to sleep.

Staff was unpleasant. Stunk like cigarettes in the lobby. The nickle and dime you -- Parking is $20/night. Breakfast is $20. Water bottles $8. It's fine if you literally just need a bed but for $200 a night you can do better.