Baymont Inn & Suites Grand Rapids Near Downtown

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The bathtub was horrible. Old and broken with no hot water and the shower curtain went halfway so soaked the floor. This causes water to seep through the floor board seals and smelled like mildew! The bed was confortable but holes and stains on the comforter. The bed was really high off the ground and could not see the tv all the way if laying in the bed. No ice machine on our floor so had to go to another. Pool closed and waa told its always closed. The game room is discusting. Pool table looks like its never been cleaned and games had broken buttons. Breakfast was cereal and bagels even though there were signs for the hot food. Check in and check out was easy. The room was very quiet and we were not distriburbed which was a plus. No bed bugs or major cleanliness issues.

This hotel is two hotels joined into one: days inn and Baymont. Besides to two large billboard signs out front, the building itself is not marked, which is extremely confusing. I went to the wrong hotel and walked in only to ask where the Baymont was. The lady behind the counter was extremely nice. The man working was odd. The pool is on the fifth floor in what looks like to be an old party room. You need a separate key to get in: not your room key. The walls are clearly covered in mold, you can smell it when you enter. It’s painted over. The bathroom there was extremely disgusting. I didn’t even close the stall door. The room itself was okay, though it also smelled a bit musty. It’s an older hotel and you can clearly see the layers of paint on the walls. The shower lacked good water pressure. Due to the limited availability for hotels, we made the best of it. It’s hard to beat $70 a night. This hotel has been put on our list of places NOT to stay.

Never staying there again. The place is not clean. Walls had dirty marks on them. Curtains had mold or dirt on them. Tile in bathroom had mold, they were cracked, dirty, we wouldn’t even take a bath there. Two women staying there and they only gave you 2 towels. If we would have showered, we require a towel for the body and one for the hair. That means we need 4 towels not 2. Don’t be stingy. We had a 2 queen bed. The pillows were so thin, you had to put all three pillows that they gave you for one bed together to make one small pillow that still sucked. The bed was hard as a rock and they only gave you one blanket. This was the worst room I have ever been in. I called on Saturday to make sure it had a working pool so we could go swimming, when we got there we were told the pool was out of order I was so mad. If we would have had time we would’ve gone somewhere else. The parking lot has broken glass and used condoms laying around. It was hard to find the place because the hotel name isn’t even right name. It doesn’t say Baymount

Will never go again horrible experience

The bathroom was horrible. A hole in the ceiling, towel bar falling off, grazing in the tub chipped off in big chunks. The floor around the toilet was dirty. The towels had holes. The who,e p.ace smelled bad

I checked into our room and it smelled badly but my child went to take a bath and no water!! I switched rooms and tried to be reasonable, the second room stunk, had mold and hair in the tub drain! So 3/3 I tried one last time and got switched a third time it smelled horrible, it wasn’t cleaned properly and whoever was above or down the halls it sounded like WW3 so loud my kids couldn’t sleep, so I left and checked out and couldn’t get a refund because I booked online!

not satisfie

This was the most disgusting experience I have ever had at a hotel. Do not stay here. It

I had expected a better experience with the hotel being a Baymont. Check in was easy online but, then once getting a room key, I was charged an additional $50 for a deposit. The room was average. The carpet next to the bed was badly stained and warn. I'm not sure why but, the smoke detector was missing and what appeared to be laundry dryer sheets where shoved in the hole where the smoke detector once was. The TV remote didn't work. The bathroom was ok with exception of the tub would not drain. It appeared that the water in the tub after a shower was slowly leaking under the laminate flooring and seeping up when stepping on the floor. The pool and hot tub where not in service. And finally the breakfast options were limited to 3 types of cereal or a bagel. That was all that was available. The staff was friendly. Oh! And the parking lot was full of glass. Likely from car break-ins.