Holiday Inn & Suites Virginia Beach - North Beach by IHG

We got a newly renovated room. Ground floor, right in the beach

Reservation with booking.com included breakfast. But on arrival they only provided us with 2 vouchers per day (we had 5 people). Breakfast was no more than a regular continental breakfast that would usually be included in any hotel stay. The hotel charges 20$ per person for an unexceptional meal. Bathroom was small and cramped. Sliding door to patio was extremely difficult to open and close and took 2 people to lock.

Loved the location if you want to be away from downtown. Beach was not as crowded. Breakfast was great.

Ice machines did not work on our floor or the one below us. Elevator to go to the 7th floor which we requested is only 1 available and is sooo slow. Parking garage was across the road and difficult to park on a busy weekend.

Love the pools and the quit staying at this hotel

This year the hotel was very disappointing we’ve stay here last years with no complaints this year WiFi didn’t work in rooms switched rooms and still didn’t work wall paper was coming off walls couldn’t get clean room towels until 5pm just wasn’t worth the new charge to stay here

We love staying here! The staff is very nice and the rooms are always spacious and comfortable!

The indoor pool needs major work. It was not clean and the waterfalls that they use to have no longer work

Room was clean and location was great!

There wasn’t enough parking in the garage and had to use the local 711 at times yet we got charged $10 a day for parking. The pool was never vacuumed in the 4 days we were there. They just pushed the sand into the corners. The AC broke and we woke up on a very humid morning to 80 degrees room. They did have it fixed fast. However, they were having a lot of AC problems. The hallways did not have AC and would reach extremely high temps. We were just told it was broken. Our room was never serviced and I needed to call for more towels and to take garbage out. They were quick to respond which we did appreciate! The bathrooms were exceptionally small and had very weird double doors that opened into the bathroom leaving so much less space. This was one of the more expensive hotels it was not worth the price.

There was an abundance of things to do for our children while there, from the kids kamp to the pools. The suite was very spacious and the layout was great with a huge bathroom!! The staff were very accommodating and helpful throughout our whole stay. They went above and beyond for us with anything we needed, just can’t say enough good things about them! The location worked very well for us, having our small grandchildren with us the beach wasn’t as crowded at the north end and they were able to truly enjoy playing in the sand. Traffic wasn’t bad either on this end of the beach and there is a convenience store right across from the hotel. This will be our new go to spot every year!!