Suburban Studios Chester

Room smelled of ciggarette smoke even though its smoke free hotel. People hang out around the doors and management does nothing. Felt very unsafe

customer service

Im not one to typically leave a review and it takes a lot for me to feel inconvenienced, but... our room wasnt ready, but OK we can wait.. but then my son needed to use the restroom and the main lobby restroom was "out of order". They did not suggest another source. Our room didnt have enough towels so after visiting the pool, we all had to share and reuse pool towels for shower towels. The laundry facility was also " out of order" and I purposefully didnt pack extra clothes bc I was under the influence that Id be able to wash our clothes. They have a stove top, but no pots/pans/utensils, so that was useless. But what really topped it off was that they had coffee but NO CUPS! SOOO as nice as the pool was and they granted us a late check out, we will not be revisiting.

The room wasn't as clean as I would have liked. There was hair in bathroom and on floor. Bed was comfortable and seemed clean. Bathroom had caulk which looked like they were filling in gaps and not a quality install. 6.5 to 7 is grade I would give.

We stayed for 8 days. The laundry room was out of order, the bathroom in the lobby was out of order, luggage cart available (with no elevators), the paint in the bathtub was half peeled off, the room phone didn't work, and you could feel the springs in the mattress by day 3. Oh and you had to log into the wifi every couple of hours. the door looked like some sprayed it and never wiped it. the refrigerator had water condensation on the back wall, and we ended up unplugging the microwave because it had flickered at one point.

In walking distance clean great stuff

hotel was clean and modern and a great value, will definitely stay there again

Spacious rooms with good accommodations such as stove, microwave and large fridge. Good hospitality and cleanliness. My tv remote did not work, but other than that, it was a great stay for the price.

When nearing our room the odor became worse. It was completely unbearable to the point we ended up leaving within an hour. The bathroom was dirty, the sink constantly dripped.

The beds were uncomfortable. And it was so hot in the hallways. It reeked of weed And there was roaches in our room. I was not very happy with our stay