Suburban Studios Chester

The customer service guy was really nice and understanding. Check out was easy

This was one of the worst experiences I've had. Dirty carpets (with cockroach), moldy ceiling and walls, very strong and uncomfortable smell, and there were large stains on certain furniture items. Floor and walls were wet from humidity. Need better cleaning and management. I am not sure how this place got this much positive review. I had to go to another hotel after one night. One positive thing that they refunded the rest of the money.

I have never seen a bathroom this disgusting in my entire life. It honestly felt like walking into a crime scene. There was a rough patch on the bathroom door, barely covering what looked like a hole someone had punched straight through. It gave off such an unsettling vibe, like violence had happened here. The bathtub was filthy. It clearly never cleaned properly. There were disgusting stains and grime that made it impossible to even consider using it. To top it off, the ceiling paint was peeling and had completely disintegrated in one area, leaving a giant, moldy circle where you could see the raw material underneath. It felt like the whole bathroom was falling apart. My friend was traumatized by the experience, and I honestly felt the same. We will never, ever stay in a place like this again. I cannot believe this dump has an 8/10 rating. That rating is so misleading it feels like a scam. I’m convinced they pay people to leave fake positive reviews. Expedia needs to investigate this rating scandal immediately. No one should have to walk into something this vile.

I messed up big time on this room. I should have know better when I pulled up. The room was very small. The "kitchen" was less a foot from my bed & I couldn't even open the refrigerator door all the way. See picture. The floors were seeping wetness. Picture included. I dried the floor and the wet spots came back. The ceiling must have had prior water damage. See picture. The bathroom was so small and the tub had hairs in it. When I went to the bathroom the next morning, there was a spider and a ROACH crawling on the floor. The roach ran behind the trash can. There was a strong smell of cleaner that made my head hurt all night. The TV is small. I do not recommend anyone to stay here.

The stay was good. I may have missed it but I didn’t see the kitchenette wasn’t stocked. It’s a good stay with plenty of restaurants near for a nice price.

Could definitely be better

Nice

AC seemed to run without turning on and off (set at 72). Nice color coordinations. Polite and friendly staff.

Very clean, peaceful, and

Bed was very comfortable. Very basic room with kitchen, more designed for someone working in the area, like a contractor. Nothing fancy but was clean, close to everything and great price! I would stay there again!