Holiday Inn Express Charleston-Civic Center by IHG

Great location.

Brewing coffee took too long.

We loved that we were walking distance to the Civic Center and some restaurants.

Very clean rooms. Very comfy beds and pillows. Breakfast was very good. Location is right beside the Civic Center.

I didn’t like that I had to pay $50 deposit even though I had paid in full through Booking.com. Also I had to pay $10 for parking. I have stayed at many hotels in different states and never had to pay for parking. I wasn’t told about a $50 deposit until check in.

The beds were absolutely the best!! They were so comfortable and the pillows were firm and thick. It definitely made the stay much better! The shower had great water pressure. The gym was open from 6am-11pm which worked well for our stay. Breakfast was good as well.

When we got there we thought we would be checking in immediately but we had to wait with a lobby full of people. There was something going on with the rooms not being cleaned fast enough. We were understanding due to the fact we were there for a sold out concert next door. Even though we had to wait on a room the staff was still nice.

Location to the venue

It was great

Beds were comfortable. Lighting in bathroom was great.

Toilet was dirty and none of the charger plug ins worked.