DoubleTree by Hilton Chicago Magnificent Mile

Konden parkeer garage niet bij het uitchecken betalen maar moest via een inhandige app. Niet erg gastvrij en klantvriendelijk

Pool was a massive bonus with a lovely surrounding area hitting the sun at various points all day long. Pool was heated too.

When I booked this room, it said breakfast was included. However, it was not. When I went to breakfast in the morning, staff at the dining area told me I needed my breakfast voucher so I questioned it at the desk and was told I only had a credit of $33 that would apply to breakfast and anything over that, per person, would be applied to my room charges. I was not aware I would need to pay anything extra. Clearly states breakfast included when I booked the room.

The location was great.

The parking structure was so small.

A cama confortável e excelente localização

O serviço é pessimo, tive que trocar de quarto 2x q equipe não verifica a acomodação antes do cliente entrar. A primeira veio a banheira estava suja. A segunda vez o cofre não funcionava! A equipe que me atendeu nas duas vezes nenhuma simpatia e com todo o transtorno o hotel não fez nenhum mimo pra compensar a chateação! Nem água ofereceram!

Walkability to the bus stations and Navy Pier was nice.

We expected the view of the pier, but instead got a view of a brick wall. We were unfortunately placed on the fourth floor, and did not make a request for the view. It was an oversight on our part. also, if you take a hot shower, the condensation builds on the ceiling giving you a second shower after you’re done.

Great location and pool

Street noise, had a stained towel

Location, Staff, Quality, Pool, Fitness Center.

Not enough seating options in the pool area. No Living room area, Kitchen, Balcony, or anything for the room itself just a bed and bathroom, very small for the price.