Holiday Inn Detroit Northwest - Livonia by IHG

Bathroom shower could have been cleaner, mold at drain and seams, not my hair in the tub.

Check in and check out was easy. No issues with our stay.

Very clean

There was so much I did not like about my stay. It will take an hour to list everything. They took it upon themselves to charge me an extra $73 which was not authorized. They never said anything about the pool or the hot tub being closed until further notice. Their website completely misrepresents the facility. It shows a restaurant with a nice bar and so you may to think that that is part of the breakfast. I thought I would be getting mimosas but instead I literally got watery eggs watery waffle mix, and super dry sausage. The irony is this was a paid breakfast. I’ve had breakfasts that were free that were 10 times better than this. There’s more I could say like how the front desk guy was either smoking weed or sleeping in the back while I waited 20 minutes, but I’ll let that go for now.

The front desk staff were very nice, but we had to change rooms twice. First because the bolt did not work second due to the noise. The kicker was that or room was never made up over three nights. I could tell that the room had been entered, but nothing cleaned for the first two nights, on the third we received fresh towels, but still the beds were not made. Inexcusable.

Very clean and up to date

Nice quiet spot