Small Luxury Hotel Ambassador Zurich

Sehr sauber Ausgezeichnete Betten und angenehmes Kopfkissen

Nichts zu bemängeln

Lots of communication prior to arrival including a suggestion for hotel pick up . Then a ridiculous charge for the hotel pickup of over 100 USD for less than 10 mile trip. Ok we can let this one slide since the driver realized the early arrival without an early check-in approval by the hotel staff and gave us a lovely tour of the city. So then imagine making guests sit in tiny chairs in an even tinier and narrow hallway for hours before we were given a room. The hotel was not sold out. The room was not occupied previously but we were made to wait. This is not hospitality. Why not offer us the room for check-in at a discount or full rate? I bet The Dolder Grand would not treat a guest in this manner. Horrible experience. Breakfast was the best and the lead female server is tops! Great Italian restaurant across the street.

Excellent location to explore the city. 1 block from train station. Staff is super helpful. Best continental breakfast I have ever had. Rooms are sleek and modern, and the AC works great. No street noise at night and rooms are quite in the morning their breakfast patio is a great location to watch people and get a vibe of the city. This is the place to stay.

Location, professional team, cleanliness, complementary minibar, flexible approach, friendly staff

My room size was a bit too tight compared to the other rooms

Sehr schön und super zentral.