Quality Inn & Suites El Cajon San Diego East

The room was very dirty and the curtains didn't cover the window completely. The bathroom window wouldn't close.

Maybe the breakfast was ok. Everything else was horrible. Worst place i ever stayed.

The staff were helpful, friendly and responsive. Breakfast nook was overseen by a staff person throughout the morning; continental style with mini muffins, bagels, English muffins, toast, butter, ream cheese and peanut butter available, two deep waffle irons for nice make-your-own, yogurt, apples, cereal and fresh coffee. Rooms were clean and the bed was very comfortable. Sadly the facility itself is worn; there were cracks in the bathroom tile and walls, we had two lamps whose light bulbs wore out. But we felt reasonably comfortable. I hope they can make some repairs as it would elevate the place a bit. My one other suggestion would be to provide hard boiled eggs to the breakfast menu to add a protein option.

I didn’t like the location, it was too loud, and the breakfast was not worth it.

The handicapped room we were assigned was clean and the bed was comfortable; however, the bathroom was a misdesign. The shower and toilet were in the same room. The shower had one cloth curtain. The water flowed under it and onto the floor around the toilet. I built a towel wall. Later, the manager apologized and built another towel wall for fear my elderly aunt (87) might slip and fall. The towels were clean, but stained. The kitchen was useless because it had no utensils, pans or plates. The breakfast was adequate and the staff was friendly. They also accommodated our staying later than 9:00 AM. This was nice, but way too early to close for breakfast. The door handle to my room was upside down. You raised up on the latch; rather than pushed down on it. Expedia rated this hotel far too high.

Expedia should not have hotel in the list I checked in the room was unsafe earlier they sprayed for cockroaches the smell was horrible I had as moved to a different room I open bathroom door cockroaches everywhere I rate this hotel 0 stars should get my money back

I booked a night's stay due to wild fire evacuation. The woman at the front desk was incredibly compassionate & kind. She promptly assisted me with the originally assigned room.

Cockroaches climbing all over walls.

“This hotel was a terrible experience. It was dirty, lacked basic cleanliness, and felt completely unsafe. I couldn’t relax or feel comfortable during my stay. Definitely wouldn’t recommend it to anyone.”