Renaissance Brussels Hotel

Zentrale Lage. Parkierungsmöglichkeit. Freundliche Ambiente.

The breakfast was great - huge choice and everything delicious. The hotel is very nice, even if the equipment is a bit worn out, but it was rather visible in the corridor than in the room. Anyway, the room was spacious, very comfortable and clean. Very well equipped with everything you need on a business trip: a wardrobe with many coat hangers, an iron, a big mirror, a shoe polishing set.

Great location, friendly staff. I appreciated the free water dispenser near the elevator, where you can refill your glass bottles.

At check-in, they asked me for a €50 deposit for no reason (never happened at any other hotel), which was refunded A WEEK later. This alone is reason enough to not return to this hotel. The insulation from the outside was bad; you could hear street noise even with the windows completely closed. There was no toilet brush. The fire alarm went off somewhere around 8:00 on Sunday morning. The room hygiene could be improved. Not up to par with the price and quality expected from a hotel of this type.

Very cozy and comfortable mood there. The older gentleman who was working in the restaurant (I think his name was mike?) was amazing. So professional and warm.

Cleanliness

The TV in room 610 didn't work and the interconnecting doors were locked between our rooms. Despite asking for them to be unlocked three times, they never did unlock them despite booking interconnecting rooms. Very annoying

À dire vrai….pas grand chose…. Ambiance totalement froide, personnel assez mal aimable dans l’ensemble. Impossible après 23 h de prendre un verre au bar où l’on a été très mal reçu à 23h05! Pas de couverture supplémentaire dans la chambre: j’ai dû en réclamer une pour la seconde nuit car la couette était extrêmement légère.

À peu près tout…. Je ne peux pas parler du petit déjeuner car étant donné l’atmosphère peu agréable de l’hôtel, nous avons préféré le prendre à l’extérieur.