Melrose Georgetown Hotel

Beautiful hotel made even more amazing by Mel. After 12 hours of traveling, she immediately made me glad I’m staying here. She was so sweet and helpful, I would gladly come back so long as Mel is here! Her customer service is exceptional

The hotel was amazing — so classy and professional. Our room had all the amenities we needed and the comfiest mattress. Naty at the front desk was extremely helpful and friendly and made us feel at ease in a city full of strangers. Amazing hotel, amazing trip.

Great Location; Awful Wifi. The hotel is cute but feels in need of some TLC. On the plus side, spacious room, comfortable bed, nook with a desk. Bath tub in shower. I was able to walk to the National Mall in around 30m, which was fantastic because a lot of the streets were closed to traffic. On the minus side, the wifi was 1996 dial-up quality. I was in DC for work and it couldn’t support video; it couldn’t support audio only. It couldn’t stream. It couldn’t download. It took me about 60m to connect - think weak signal - and then it kept dropping. I was wondering if my room was somehow jinxed but checked with someone else and they said the same thing. I actually left early to use the wifi at the airport. That tells you all you need to know.

De tudo. Ja me hospedei algumas vezes neste hotel e é sempre um grande prazer

Nada

The room is large and decently cleaned. I had avacado toast for breakfast and it tasted good. The location is convenient to where I need to be.

Facility is outdated and the interior design doesn't scream luxury as it was advertised. Furniture is obviously worn over time. The outlets and control are not modern and inconvenient to use. The bathroom is lack of a low evening night. The door has a big gap that the light and sound from hallway can easily come through. I was confused where breakfast was and ended up in the wrong place where there was a group breakfast. I checked with a catering staff and he told me that's breakfast but turned out to be incorrect. I was redirected to the restaurant but no one was at the reception. The staff who checked me in didn't give me a coupon for breakfast so I had to wait in line to get one. The restaurant was short staffed, only one person is doing everything. To my surprise, there was no buffet but a menu to pick only one entree or two sides. It tasted good but it was not a pleasant experience. I had breakfast 20 minutes later than expected and was totally confused.

Location

The coffee and the bathrooms that needs renovation

Rayven made the check in process seamless and pleasant. She created a welcoming environment and made me feel right at home. I will definitely select this hotel again.

EXCELENTE UBICACION, MUY CERCANO A LOS LUGARES TURISTICOS, HABITACIONES COMODAS Y LIMPIAS, Y EL DESAYUNO EXCELENTE Y MUY BIEN SERVIDO.

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