Howard Johnson by Wyndham Romulus Detroit Metro Airport

Atmosphere

There was only one person at the reception and wa a long wait to checkinn

Mi

Location is great

Room and bed was not clean. Room was very small with very small bathroom. Bedsheets were not clean and room lighting was not great

Place was clean, nice location.

The beds was not the right size and was very uncomfortable . I booked queen but got full size.

Nothing it was a complete bait and switch with all handicap accessibility was actually handicap adjacent as in sort of looking like handicap to pass some sort of fake inspection the bar in the tub was just above the top line I had to bend all the way down to the tub if I were to use it to get in and out because I have two bad knees and a fractured hip I came here because of the false advertised accessible I could not get delivery to my room because they didn't allow that though they give you a free GrubHub discount not only did I also have my own doordash because I was so disabled and the East meant between my room and where I had to pick up the food would take me at least 7 minutes if not 10 for a rest break because I almost fell at one point and the door is not any kind of handicap accessible the pool they advertise is only open in the summer you don't say outdoor or offer a discount for that time of year everything I had to pay like oh you can rebook online but you still have to walk all the way to the room pay $2 for a room key recharge and as a disabled person with a Mobility device I had to do this twice to the first room they changed me to a second room which was even further away and again I had to do it twice the second time I had to book paying a $2 fee for the room key that never works

Bait and switch you can order pizza and ribs if you are unhealthy that makes sense for the bottom floor but when you're awaiting surgery hip replacement torn meniscus and your diabetic your A1C has to be under 6.9 so garbage Pizza and fatty ribs or fried chicken is all I can order from around here delivery to my door and that's what they offered no Hospitality to the disabled