Comfort Inn & Suites Austin North Loop

The inside was clean

The outside area looked a little sketchy but overall was pretty quiet

Noone in the looby to do check in!! I want my money back!! I have already requested but no response!!

Location was good.

The rise in price just because of so many events going on in Austin.

The hotel was in need of updates. It seemed clean and cared for, but it definitely had an odor when you walked in. Loud AC and no linens for the sofa bed. When I called they had me come down to the front desk and handed me a blanket and sheets.

I'm aware some hotels require a deposit before checking in, but in hotel reality all they need is access to your credit card to charge whatever amount needed for damages or other incidentals. Seriously it should not prevent a customer from checking in to a Third party booking that paid upfront. It's paid for, just create a folio B and authorize a card for $1. You don't need to cause kaos at check in.

Mediocre property but good value for money

Staff seemed good but hotel had motel energy