Comfort Inn & Suites Austin North Loop

Main issue : Club next door and noise till 6 am !! : Ok , so i did read reviews for this hotel and didn’t really pay attention to the dates of the last reviews and so it has been a year since anyone reviewed . Don’t make my mistake. Make sure you only read recent date reviews because no one warned me there is a club next door that you can hear all night and still going on at 5 : 24 am as I am writing this review. Lol ! Are you serious ?? Who opens past 3 am ? I was able to sleep through around 1 am since I was so sleepy but the noise woke me up at 5 am ! Now this is not the hotels fault but do not book here if you are a light sleeper. I was only there one night so I didn’t bother to move rooms. I did talk to the front and the guy was nice and said he will contact the 311 number and tell the owner to report that place bc they are supposed to be closed between 2 and 3 am. The music stopped at 6 30 am. Unbelievable. Exterior ; The surrounding area is not great. An abandoned house in front of the hotel, again , not the hotels fault , the fences are all old and look dated and bad. I will say the parking was sufficient and was towards the back so looked ok. Interior : Smallest breakfast room and lobby I have ever stayed at. The furniture looks dated and really old. I didn’t pay attention there either when I looked at the pictures. Breakfast was basic. At least they had 3 hot items - biscuit w gravy , eggs and sausage but they were very salty. The worst thing was the waffle maker . It’s broken ! The insides were still wet. We actually left it in there twice the time bc we wanted it to be crispy and it was still not done. Told the front desk he said he will have the company take a look. So the staff are courteous and unfortunately, their surroundings make it bad for the hotel. Beds are ok and looked clean. Bed was not hard so that was good. Queen size and that’s the main reason I booked here. The nicer hotels have double beds. I can’t do that - I had two people and too small for two. Bathrooms actually are ok. Surprised the tub and toilets were not bad. Location : Good. It was between Austin and Cedar where I had people I was visiting so you can go either way to see attractions and friends. That was another reason I booked here. Overall , Google Earth the hotel to make sure no clubs are next door !! Overall , it may be the choice hotels corporation fault for not updating the furniture and upkeep and the club next door is a disaster but the staff was courteous and I don’t want to rally them but just warning people of the hotels situation.

Too much noise upstairs and someone needs to check that room, stinks so bad, mildew?

Pretty good location that is just off the highway. Had an event to attend that was in the Moody Center on the University of Texas campus.

The air conditioner did not work properly.

I liked everything. The front desk clerk Alex was nice, helpful and friendly... The breakfast was so good... The bed was Comfortable. The bathtub was clean and my room smelled good.

The hairdryer caught on fire, they then wanted a deposit and when we refused they made our men leave. This was after we were checked in and we notified them of the fire incident . This was handled very poorly and we always book our men at Comfort Suites, I am surprised by the behavior of the staff.

Staff was pleasant, and the hotel was clean

Bad location, too much noise from the highway. Also, I could not get a receipt for my stay.. I was told that since I went through a 3rd party app, they could not print or email me a receipt. I did not have this problem with my stay at Best Western

Excellent

Very nice and clean. Definitely will revisit