Amway Grand Plaza Hotel, Curio Collection by Hilton

The property was very elegant and clean.

On one of the other rooms, mind you still not knowing about the $41 parking fee, as they left the parking ramp ended up having to pay the $41. So basically we paid $82 for parking for that room because he paid cash at the booth and $41 on the card.

I like how it was close to down town and the older feel of the hotel.

Wish they had a better gym with bigger dumb bells. Room veiw was horrible pool was little small and did not feel very warm. My wife trip fall in the bathroom. Ended up hurting her foot pretty bad. So probably won't stay again.

The view of the river and museum

Nothing

The property feels dated and out of touch. At 2:13 p.m., no restaurant was open, leaving me sitting alone in an otherwise grand but empty lobby. As an 11-year Diamond member, this experience was disappointing. This property no longer feels like the premier option in Grand Rapids. In the newly renovated tower, the furniture drawers do not close properly, and the room had visible food residue and dust underneath, which raises concerns about attention to detail and housekeeping standards. I understand that loyalty programs are designed to encourage repeat patronage, and that status alone does not guarantee special treatment. However, a basic level of hospitality and care would go a long way toward restoring confidence in what was once a truly grand property.

Good time with my boyfriend wish I could see him more