Howard Johnson by Wyndham Columbus Fort Moore

This is an extended stay hotel that is mis represented online. I would not recommend this place to my worst enemy

I loved this hotel. Had everything i needed. It was clean and comfortable. The associate at the desk, Jacqueline, was really cool. She was very professional with a great sense of humor, she was my first impression of the hotel, and it turned out to be very good. Thank you!!

I booked two rooms at this location. I received a called that 1 out of the 2 rooms were not available. The 2 room was supposed to be none smoking and they gave us a smoking room. The room was horrible,I couldn’t even breathe. The manager Mark wasn’t professional nor did he have good customer service skills. I’ve never experienced something like this at a hotel. I would not recommend anyone to stay at this location.

Room was a suite for a week. Price, not bad. Room service showed up as expected the following morning. After the first morning there, room service showed up only once during the remainder of the week with an attitude. Lady yelled at me due to me taking out three small Walmart sized bags of trash and sat them next to a wall in the hallway. Room service lady told me there was a dumpster outside and pointed at it. The reason that I put them there was due to room service not showing up, even after telling the receptionist to send them up for trash and to give us new towels since the ones were used multiple times. We even asked to borrow tbe vacuum for us to use, it didn'tshow up either. Most of the trim needed to be painted again, outlet cover needed to be screwed back on, moreover the carpet needed to be cleaned immediatly. I would go back it, if i had nothing else as a roof over my head.

I didn't like any of it roches crawled all over us was in our refreg I didn't steep because of the roches all over me I even had bugs in my dirty laundry and they are now in my home I feel you all should pay too have the extermnator treat my home it's just the right thing too do

Unexpected Bad Stay, they ran out of towels after booking the entire Motel, Yes Motel. It was not what i expected as a Howard Johnson property. Fort Benning graduation was close but, now i wish we would have paid for better.

I had a very poor experience at this hotel. Housekeeping never fixed the beds or provided fresh towels, even though I requested cleaning and specifically asked for the floor to be mopped. I let the staff know I would be out for several hours to give them time, but when I returned, the room was completely untouched. When I called the front desk to follow up, the receptionist was dismissive and unprofessional. Later, a staff member arrived with dirty mop water, at which point I told her never mind. The overall cleanliness of the room was unacceptable the sheets were stained, the rooms are outdated, and the service from the morning staff was unfriendly. The only positive note was that the afternoon staff seemed more polite. Unfortunately, I would not recommend staying here due to the lack of cleanliness and poor customer service.

I had a very poor experience at this hotel. Housekeeping never fixed the beds or provided fresh towels, even though I requested cleaning and specifically asked for the floor to be mopped. I let the staff know I would be out for several hours to give them time, but when I returned, the room was completely untouched. When I called the front desk to follow up, the receptionist was dismissive and unprofessional. Later, a staff member arrived with dirty mop water, at which point I told her never mind. The overall cleanliness of the room was unacceptable the sheets were stained, the rooms are outdated, and the service from the morning staff was unfriendly. The only positive note was that the afternoon staff seemed more polite. Unfortunately, I would not recommend staying here due to the lack of cleanliness and poor customer service.

Good

Everything was wonderful