The Wade

Spacious bedroom, lake view.

Late check-in hours (4pm).

Excellent venue for getting to the McCormick conference centre given that I had access to a courtesy bus. I had a lake view and was a little concerned I might be disturbed by noise from the Lakeshore drive that passes between the hotel and the lake, but not at all. The room had air con which although effective was quite noisy. Thankfully the room wasn't so warm that I needed air con overnight - not sure what it might be like in the summer months..

First time I have been to a 4 star hotel in the US not to find a coffee machine in the room, which was a bit disappointing. The hotel provided coffee in the lobby in the mornings only.

The location was excellent and convenient for exploring Chicago. Some staff members were courteous and attempted to assist when concerns were raised.

Unfortunately, our stay did not meet expectations. The room we were assigned had issues that made us uncomfortable staying at the property. We requested assistance, but a satisfactory resolution could not be reached. As a result, we chose to leave and find alternative accommodations. The experience caused significant disruption to our plans and required us to spend several hours searching downtown Chicago for another hotel while managing our luggage.

Everything was as pictured. The location and ambiance was amazing. Would stay here again and again

Nothing

Close to all the attractions we booked, soft beds, warm showers

Pool was dirty, our booking reservation stated free breakfast but it did not specify that it was for two people only (we are a family of 3) No charging ports available for those sleeping in the middle of the room, only the outside sections of the beds so my wife had to drape her charger across the bed