Hotel Indigo Atlanta-Vinings Ballpark Area by IHG

Location

The lobby and restaurant furniture was damaged and needs replacement. The room was clean but bathroom is outdated. Hallway carpet was filthy and need to be cleaned.

Hotel Indigo Atlanta Vinings 2857 Paces Ferry Rd SE, Atlanta, GA 30339 Dear Hotel Indigo Atlanta Vinings Team, I am writing to express my utter disappointment and disgust regarding my recent stay at your establishment from January 9th to 11th 2026 What was supposed to be a relaxing getaway turned into a nightmare that I will not soon forget. Upon entering my room, I was greeted not by comfort, but by filth. The bed sheets were covered in blood stains, an absolutely unacceptable sight for any guest. I was horrified and, frankly, appalled at the state of the bedding. Instead of finding a clean and inviting atmosphere, I was met with a room that was nothing short of a health hazard. Due to the unsanitary conditions of the room, I felt I had no choice but to leave and sleep in my car on your property for the duration of my two-night stay. This is not only unacceptable but also a gross violation of the basic standards of hospitality. I expected, at the very least, a clean and safe space to rest, and I received the complete opposite. Given the abysmal state of my accommodations, I demand a full refund for my stay. The experience I endured was not only distressing but also entirely unacceptable for a hotel branded under the IHG umbrella. I am deeply disappointed in your establishment and will not hesitate to share my experience with others unless this issue is resolved promptly. I look forward to your swift response regarding my request for a refund. I also want to note I called from 7:00 in the morning till 5:00 in the afternoon every 30 minutes to talk to someone in the phone just ring and ring very unprofessional. Sincerely, Tony Hannah. Hotel Indigo Atlanta Vinings 2857 Paces Ferry Rd SE, Atlanta, GA 30339 Dear Hotel Indigo Atlanta Vinings Team, I am writing to express my utter disappointment and disgust regarding my recent stay at your establishment from January 9th to 11th 2026 What was supposed to be a relaxing getaway turned into a nightmare that I will not soon forget. Upon entering my room, I was greeted not by comfort, but by filth. The bed sheets were covered in blood stains, an absolutely unacceptable sight for any guest. I was horrified and, frankly, appalled at the state of the bedding. Instead of finding a clean and inviting atmosphere, I was met with a room that was nothing short of a health hazard. Due to the unsanitary conditions of the room, I felt I had no choice but to leave and sleep in my car on your property for the duration of my two-night stay. This is not only unacceptable but also a gross violation of the basic standards of hospitality. I expected, at the very least, a clean and safe space to rest, and I received the complete opposite. Given the abysmal state of my accommodations, I demand a full refund for my stay. The experience I endured was not only distressing but also entirely unacceptable for a hotel branded under the IHG umbrella. I am deeply disappointed in your establishment and will not hesitate to share my experience with others unless this issue is resolved promptly. I look forward to your swift response regarding my request for a refund. I also want to note I called from 7:00 in the morning till 5:00 in the afternoon every 30 minutes to talk to someone in the phone just ring and ring very unprofessional. I will write a full review on Google and Yelp in any other social media platform this week. Sincerely, Tony Hannah.

I am a repeat customer to this hotel when I travel to ATL for business. I return because I like the ambience, location, and the staff is attentive and friendly. I'll be back a few times in 2026. P.S. Close to Jubilee which has several restaurants and some shopping including a CVS for anything forgotten in packing.

Wish there were refrigerators in the room however, I bring my Yeti cooler and the hotel provides ice. That issue is remedy with knowing and planning.

The experience with the staff worker after I told her my complaints

I am writing to express my utter disappointment and disgust regarding my recent stay at your establishment from January 9th to 11th 2026 What was supposed to be a relaxing getaway turned into a nightmare that I will not soon forget. Upon entering my room, I was greeted not by comfort, but by filth. The bed sheets were covered in blood stains, an absolutely unacceptable sight for any guest. I was horrified and, frankly, appalled at the state of the bedding. Instead of finding a clean and inviting atmosphere, I was met with a room that was nothing short of a health hazard. Due to the unsanitary conditions of the room, I felt I had no choice but to leave and sleep in my car on your property for the duration of my two-night stay. This is not only unacceptable but also a gross violation of the basic standards of hospitality. I expected, at the very least, a clean and safe space to rest, and I received the complete opposite. Given the abysmal state of my accommodations, I demand a full refund for my stay. The experience I endured was not only distressing but also entirely unacceptable for a hotel branded under the IHG umbrella. I am deeply disappointed in your establishment and will not hesitate to share my experience with others unless this issue is resolved promptly.

Convenient and unique

The staff were exemplary. They were so polite and helpful. The lobby is very cool and inviting. They have a cute little store where you can get a little treat or snack. I liked how the balcony doors opened easily. The TV had a good range of premimum channels as well.

No microwave in the room

The location, room comfort, and the staff were all outstanding.

Nothing.