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8.4 / 10 Guest Rating

Candlewood Suites Richmond - West Broad by IHG

2100 Dickens Road , Richmond, us

Candlewood Suites Richmond - West Broad by IHG - main view

About the Property

Modern Comfort and Convenience

Fitness Center and More: Stay active during your stay at Candlewood Suites Richmond - West Broad with our well-equipped fitness center and beautiful garden. Unwind in our shared lounge or enjoy a delicious meal at our on-site restaurant.

Business-Friendly Amenities: Take advantage of our 24-hour front desk and business center, perfect for all your work needs. Stay connected with complimentary WiFi throughout the property.

Convenient Location: Located just 11 km from Greater Richmond Convention Centre and with easy access to University Stadium and Virginia Commonwealth University School of the Arts, our hotel is the ideal choice for both business and leisure travelers.

Ready to experience comfort and convenience? Book your stay at Candlewood Suites Richmond - West Broad now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
One-Bedroom King Suite - Photo 4
One-Bedroom King Suite - Photo 5
One-Bedroom King Suite - Photo 6
1/6

One-Bedroom King Suite

The spacious suite offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and a microwave. This suite has a dining area, a wardrobe, a flat-screen TV and an outdoor dining area. The unit offers 2 beds.

51 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TVTelephoneAir conditioningHair dryerKitchenetteRadio

1 King 1 Bedroom Suite

Non-refundable
Room Only
20% OFF$187.5

$150

Includes taxes & fees
King Studio Suite - Photo 1
King Studio Suite - Photo 2
King Studio Suite - Photo 3
1/3

King Studio Suite

The suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. This suite features a dining area, a wardrobe, a flat-screen TV and an outdoor dining area. The unit offers 1 bed.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerKitchenetteRadio

1 King Studio Suite

Non-refundable
Room Only
20% OFF$180.23

$144.18

Includes taxes & fees
Studio Suite - Photo 1
Studio Suite - Photo 2
1/2

Studio Suite

The spacious suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. This suite features a dining area, a wardrobe, a flat-screen TV and an outdoor dining area.

51 sqm
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerKitchenetteRadio

Studio Suite

Non-refundable
Room Only
20% OFF$201.56

$161.25

Includes taxes & fees
King Studio Suite with Bath Tub - Mobility Access - Photo 1
King Studio Suite with Bath Tub - Mobility Access - Photo 2
King Studio Suite with Bath Tub - Mobility Access - Photo 3
King Studio Suite with Bath Tub - Mobility Access - Photo 4
1/4

King Studio Suite with Bath Tub - Mobility Access

In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 1 bed.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

1 King Studio Suite Communication Accessible Tub

Non-refundable
Room Only
20% OFF$180.23

$144.18

Includes taxes & fees
King Studio Suite - Mobility Access Tub/Non-Smoking - Photo 1
King Studio Suite - Mobility Access Tub/Non-Smoking - Photo 2
King Studio Suite - Mobility Access Tub/Non-Smoking - Photo 3
1/3

King Studio Suite - Mobility Access Tub/Non-Smoking

Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 1 bed.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

King Studio Suite - Mobility Access Tub/Non-Smoking

Non-refundable
Room Only
20% OFF$190

$152

Includes taxes & fees
King Room - Mobility Access Tub/Non-Smoking - Photo 1
King Room - Mobility Access Tub/Non-Smoking - Photo 2
King Room - Mobility Access Tub/Non-Smoking - Photo 3
King Room - Mobility Access Tub/Non-Smoking - Photo 4
King Room - Mobility Access Tub/Non-Smoking - Photo 5
King Room - Mobility Access Tub/Non-Smoking - Photo 6
King Room - Mobility Access Tub/Non-Smoking - Photo 7
1/7

King Room - Mobility Access Tub/Non-Smoking

In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The unit offers 2 beds.

51 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

King Room - Mobility Access Tub/Non-Smoking

Non-refundable
Room Only
20% OFF$197.66

$158.13

Includes taxes & fees
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 1
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 2
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 3
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 4
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 5
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 6
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 7
1/7

King Studio Suite - Hearing Accessible/Non-Smoking

Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 2 beds.

51 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

King Studio Suite - Hearing Accessible/Non-Smoking

Non-refundable
Room Only
20% OFF$197.66

$158.13

Includes taxes & fees
One-Bedroom Queen Suite - Photo 1

One-Bedroom Queen Suite

Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 3 beds.

0
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

2 Queen 1 Bedroom Suite Sofa Bed

Non-refundable
Room Only
20% OFF$216.58

$173.26

Includes taxes & fees
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 1
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 2
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 3
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 4
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 5
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 6
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 7
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 8
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 9
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 10
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 11
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 12
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 13
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 14
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 15
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 16
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 17
1/17

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

2 Queen Beds550 sq feet Layout - Bedroom, dining area, and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 49-inch flat-screen TV with premium channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phoneComfort - Climate-controlled heating and air conditioningAccessibility - Thin carpet in room, visual fire alarm, grab bar near toilet, wheelchair accessible, tile flooring in room, hardwood flooring in room, braille signage, closed-captioned TV, doorbell and phone notification, lever door handles, wheelchair-width doorways, and accessible bathtubNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

51 m2
Sleeps 6
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskMicrowave

1 King 1 Bedroom Suite Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$187.5

$150

Includes taxes & fees

Guest Reviews

8.4
Excellent724 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean common areas.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.7
Amenities8.2
Value for Money8.2
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

T
TheodoreusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Excellent"

8.0
Helpful?
M
MakaylausUS
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Exceptional"

10.0
Helpful?
C
cdb38db73b7170d53fadfc80f09531dcusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

9.0

Didn't have too many complaints the room was comfortable clean and acceptable

Had a problem with the TV in the bedroom working but the TV in the living area was working but wanted to watch TV in the bedroom and I couldn't seems as though the cable wasn't hooked up to it correctly or either the HDMI was on the wrong setting but I could not change it because the remote didn't work as far as changing the channels or trying to get to the correct location

Helpful?
2
2af3f2a2ee9d70af9d550a3a95d3a556usUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 18, 2026

"It was a great stay for the one night we were visiting our family."

7.0

We felt the staff was very friendly, and the location was perfect for where we were visiting at. We also liked how the lobby had a mini shop incase you forgot something, or needed a snack or drink.

The beds could have been a bit more comfortable. Air controls were a bit difficult to change for us, so instructions on changing the temperature would be very nice.

Helpful?
E
e20a827e519372cbb218b179038a130dusUS
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Staff was rude the first night! Thank God the second night staff was excellent"

1.0

Location

STAFF

Helpful?
0
00a08b7812c07111d00bb60f9a30d2bdusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"A complete disappointment"

2.0

I liked the layout of the room.

When we checked in our room was dirty. The floors in the kitchen were sticky and the carpet in the living room hadn't been vacuumed. We found dirty dishes when we went to use them. The bedroom door going into the living room wouldn't latch properly. We had to lift up on the door to get it to latch. The bathroom door had a whole in it from A fixture that had never been fixed. The bed was tge most uncomfortable bed I had ever slept in. I woke up every night in back pain. I was extremely disappointed in my stay.

Helpful?
4
4cd8c783915673fe88edcd8165de1013usUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"Exceptional"

9.0
Helpful?
6
6123e5504cc0717bbaf50a7d5f0d1be7usUS
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"I was disappointed."

6.0

Upon enter The room 315 , I spelled Clorox. I went into the bedroom and there was a bad odor in the room. I was given another room 513 and the mattress was hard and the bed board made a lot of noise.

Helpful?
9
932088971ce673138d82092cdb3c8822usUS
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Exceptional"

10.0
Helpful?
C
CeceliausUS
Verified booking
couple
Standard Room
Stayed in Apr 11, 2026

"Exceptional"

10.0
Helpful?
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