AVIA Residences on Savoy- Extended Stay

I liked the fire place , the upstairs downstairs features. But the furniture needs to be replaced and my u it it was broken chairs and foot stool. I saw cockroaches so I left early. The property use to be amazing . I would stay here twice a year but this year it was awful it feels and look like an extended stay where people are roaming around smoking marijuana and unkept.

Our room didn’t have a remote and the toilet was clogged the entire time.

The most disgusting place i ever stayed at. This place needs to be demolished. People screaming at 2 in the morning, sketchy people sitting in the parking lot observing everything. We asked for a blow dryer three times nobody brought it, we had to go pick it up ourselves and wait for them to go get from another room. The room is so gross, stains on the carpet, walls, bedding everything is outdated. The pictures that are on expedia are probably when the place first open, now its just a dump. Do not go here!!

Had to call 4 separate times to request an ironing board (that should’ve been in the room). Waited many hours each time. They said they would send a housekeeper but never did. Asked for towels, and was made to leave my room and walk to the lobby in another building, take my dirty towels before giving me any replacement towels.

Exceptional.

Very well kept

I spent my entire stay with a bathroom that doesn’t flush, after I was place in a room where I walked over dog poop to get in, the smell of marijuana was overwhelming within seconds I ended up with a migraine. They charged me parking after I was told if I don’t park overnight it will be free of charge. Canceling my following stay is now a problem to reimburse…

Saw several roaches by the refrigerator & the dishwasher. The sheets & the comforter had big burn holes on them. One of the doors inside of the room had a big hole in it. I would not stay here again.

It was absolutely horrible the heat had to be turned on for hot water. The hotel takes 250 for a deposit for a 5 day stay. It’s a community that people live in and the staff in the morning was non communicative.

Morning front desk staff was horrorable service. Breakfast time was still sleeping in Office and she hated to give breakfast , 3 days in the row said was not available all gone because her sleep was interrupted. All hotels give breakfast 3-4 hours in the morning. Within one hours all breakfast was gone? If you dont like your job and dont like to deal with people in customer services, please get another one. On the otherhand I was charged over $500 - more in addition to parking and my invoice $650 was paid prior to my 4 nights stay. I will fight for the extra charges and refund Horrorable service Over charges Not recommend