Quality Inn Grand Rapids Near Dowtown

did not stay. two wrecked cars in otherwise empty parking lot. neighborhood was unsafe. told the clerk at the desk and he said that he demanded that I leave the premises for complaining about how unsafe the place looked. said I would get a full refund. do not stay here.

When we arrived we received one set of keycards instead of two, which was extremely tedious to work out with the receptionist- all was decent until the next day one had stopped working because it only had been activated for one night not two. There were some Blood stains or red stains in the carpeting, loads of spider webs, plumbing from a toilet leaking, broken bathroom fan, stained sheets, and burnt marks on the thermostat! We had a young man approach us on a bike while we were outside the building and he offered us drugs. Overall not very good and we feel it wasn’t worth the price at all and nothing matches the phots

Absolutely horrible! Matter of fact before I start last month the same type of situation booking with hotels.com seriously google the hotel it never matches with pictures , stars or ratings when it comes to hotels.com we will never use them again . Now on to the review not one thing from the color and actual style of the outside dwelling itself matches the picture. The only thing that matches somewhat is the green lobby, and decor but clearly pics were taken several years ago . This hotel was beyond disgusting, leaking ceiling, the door had at least a cm crack all the way around it wasn't sealed at all . We had to rig the door with two chairs incase of someone breaking in. Everything was dirty from, walls , to furniture with blood on the one lamp shade, fridge didn't keep anything but Luke warm, everything scratched, busted or had holes. The bathroom door could not be shut at all. It's in a very bad area behind a liquor store, bums all over and multiple people living out of hotel, awful look at pics . I don't have any more time to waste on this hotel or site!

The rooms smelled like cigarettes and there was a lot of noise coming from the rooms around us. We had obscene graffiti on our bathroom door, the hair dryer didn’t work, toilet seat was falling off, and there was no shampoo. They also didn’t have washcloths or a towel to step on for the bathroom floor. Bathroom towels were stained, too. I’m not normally much of a reviewer, but this place was really awful. Staff seemed inconvenienced by us asking any questions and breakfast was limited, too. The only true upside was that there weren’t bed bugs.

It was pretty clean. Nothing special.

The parking lot party going on at 2:30A didn't even invite me but were kind enough to ensure that I was able to listen in on all the happenings.

It was absolutely ok . Clean space, good, comfortable beds . Quiet. Nice service. Only one thing - the bathroom door was impossible to close in room 107

Will stay again

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Felt extremely unsafe and uncomfortable with the area surrounding the property. Doors opening to the outside parking lot with homeless people wandering around. I decided not to stay the night and ate the cost. Safety above all else.