Quality Inn Grand Rapids Near Dowtown

I did not like how the room service lady went into my room while I was gone and I did not request room service.

It was very quiet. Easy parking close to our room. The room was clean. The pool was very clean. Person at the front desk was very friendly and helpful. Breakfast was limited but good. Beds were very comfortable and we could control the aircon in our room.

Couldn’t watch DirecTV. Reset and restarted it many times. Couldn’t even plug my laptop into the TV via HDMI as the port was apparently disabled. Also, the shower curtain rod was just jammed into a hole in the drywall.

Property was OK

We had 2 rooms, one of which did not have any towels, toilet paper, or Kleenex. Side door closest to my rooms did not work, and had to egress the hotel from a further entrance. The staff was very helpful in making sure my family had an enjoyable stay. The rooms were clean and everything worked as it should. The walls are very thin, so if someone has a tv on loud (just as we did) you will hear it. But the staff took care of it and had the tv shut off so we could sleep. I would recommend this hotel, they are in the process of fixing it up, and are doing a good job, but are in dire need of towels. Not enough towels for the pool either.

Will never stay there again!

Clearly an older facility, but it has been repainted. The room itself was very clean with no odors. Bathroom was in great shape - no mold or ceiling issues due to moisture. Beds were firm, but had a bit of a pillowtop cushion. Each bed had 4 pillows / 2 different varieties. Bed and bath linens all looked new. The main hallway and stairs all have carpet which are dirty, but not a deal breaker. With all the heavy traffic in those areas maybe carpet isn't the best choice for floor covering. Breakfast was your standard "free" hotel breakfast. Waffles, eggs, sausage, bread, English muffins, pre-packaged pastries, oatmeal, cereals, fresh fruit and beverages. Dining area was very clean with plenty of seating. Location is great if you are looking to hop on an off I-131. It took us about 5 - 10 minutes to get downtown to Van Andel arena. The address for this place is technically Grand Rapids, but if you are familiar with the area - it is literally a stones throw from Wyoming. I am not sure I would want to be walking around after dark. (Just my opinion.) The area is a little run down and could use some love! You will definitely hear noise from outside. The hotel is tucked in behind a party store and a restaurant. If you're just looking for a place to crash overnight and you don't want to fork over the ungodly rates downtown, then this is a good option. All of the rooms are only accessable from interior hallways and there aresecurity measures for getting into the building

The front of the refrigerator in microwave were dirty. Looked like it hadn’t been clean in a while.

Photos were very deceiving it was in a undesirable neighborhood. I booked 3 rooms for my granddaughter's birthday party so all the grandchildren could swim only to get there and the pool was closed.

It was close to downtown The swimming pool was out of order Tv did not have a signal until morning Blood stains on the carpet Bed was very lumpy Room was a little funky smelling stuffed up both of your heads No tissue in the box to try to clear nose