Quality Inn Grand Rapids Near Dowtown

I am not a picky traveler. All I ask from a room is convenient location, safety, and cleanliness. Location was OK, safety seemed fine. And generally, everything was clean. But then we found "dried nasal secretions" smeared on the headboard. And the breakfast was bad. The coffee creamers were near expiration and chunky. The milk was sour. The waffle mix or syrup had a distinct moldy green off flavor. Food service hygiene was not good. Definitely wouldn't stay here again.

Great price. 10 mins from downtown. 👍

Pictures online were not the same as in the hotel. The room itself was clean. However, walls were cracked, hallways looked old and run down. Not the "quality" that I thought of when I thought of Quality Inn. In a rough part of Kentwood. My daughter and I didn't have any other option to stay the night, so we just made sure we stayed in our room. The air conditioner was smelly when turned on. I was highly disappointed in the overall place. Will not be going back to Quality Inn or this hotel again,

The building was quite old the property outside looked like a mess the pool inside was cold the room was cold, there was a lot of noise and party in the hallway until 3:30 a.m. a lot of Spanish speaking people outside our door in the hallway slamming doors talking loud and playing music. management did nothing

Call before you book a room You pay for something and they give you something else

Staff was nice

nice swimming pool and easy access to room

The cleanliness & comfort were good. The condition if the room was not-so-good. The bathroom door was barely attached to the wall and completely detached and fell off during my stay. In addition the top drawer was also in need of repair. See picture(s) Taken 8 minutes after my check in.

The property was fairly typical condition wise, but I did have a few minor issues. My door’s card reader broke and got locked out, but was able to get a new room right away with a working lock. There also seemed to be some type of water damage on the bathroom ceiling in the old room. The in-room DirectTV was hit or miss, even with good weather. Otherwise, the staff there were kind and helpful.

First impressions of pulling into the complex is the parking lot is deteriorated and next to a low income motel. Had to wait for a resident talking to the hotel manager about getting kicked out for nefarious reasons. The area around the entire building smelled like weed smoke. The building needs a past due renovation.