Quality Inn Grand Rapids Near Dowtown

Great service!

Not my worst hotel experiemce but far from the best. Several items in the room were falling apart, he seal on the door was coming off the wall, holes in the comforter. There was food left in the fridge and a wet washcloth in the bathroom, unfortunately by the time I found these issues it was too late for me to change rooms. The rest of the room was clean enough, and the bed was comfortable so I delt with it for the night. Probably wouldnt stay here again, not worth the price.

Nice rooms

Rooms clean, common areas clean, good breakfast, Friendly staff. Laundry machines provided were in good condition. I did not use the pool or the weight room. Good for a budget hotel. Only one neg thing was the lack of snow and ice removal outside of most doors and common walkways.

This property was very outdated the parking lot was like an ice arena. I think the staff live there. Kids in and out of apartment all night, broken down cars in the parking lot. They watch you like youre in a prison. The breakfast is disgusting. The odor in the lobby and hallway was terrible. Everything from the pillows to the loud ventilation in the bathroom was terrible. The carpet was awful. Refrigerator did not work. The surrounding area looked dangerous. It looked like a place where tricking and drug users stay. Awful it is ran by a family of foreign ers. Just awful

Hotel was well ran and taken care of!

The rooms were not very clean and they charged a deposite that i had to fight through the bank to get back even though they claim that they released it

NA

I was surprised for the price that we pay, I thought the hotel will be a little more modern. The staff was ok. The room had a strong smell. We always travel with Febreze. I am glad we did.

It was a pleasant stay. Our cable wasn't working properly and the front desk went above and beyond to have it working again. Very friendly staff as well.