Comfort Inn Fort Mill Amusement Park at Carowinds Blvd

The proximity to carowinds after our long day at the park was great. Coming back to shower our dinner gave us plenty of time to relax between activities.

It was very busy but that’s not the hotel’s fault! If anything it was good to know it was so popular

The location near Carowinds was convenient, and the first night of our stay was fine.

Our stay was completely ruined by the guests in the neighboring room repeatedly smoking marijuana and causing excessive noise throughout the night. The smell was so strong it came directly into our room and caused issues for my child, who has asthma. We also travel with two medical service dogs trained to alert to seizures and breathing issues, and our asthma alert dog was repeatedly alerting throughout the night because of my child’s breathing problems from the smoke exposure. I reported the disturbance and marijuana smell to the front office and was assured it would be handled, yet the problem continued all night. We ultimately left our trip a day early because my child could not sleep and neither could the rest of the family. What made the situation even more frustrating was the response afterward. The General Manager claimed there was “no noise” in the video evidence I emailed, despite the disturbance being obvious. I was then told there was no report made, even though I directly contacted the front office during our stay. Instead of addressing legitimate concerns from a family traveling with children and medical service dogs, the issue was dismissed entirely. I was not asking for a full refund — only one night refunded due to the conditions we experienced. For a family-oriented hotel near an amusement park, the handling of this situation was extremely disappointing.

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Clean

Nothing

Close to carowinds

Food was cooked well and there were several options to enjoy. Coffee was great!

Perhaps more fruit.

Location and breakfast

Staff , unorganized, not friendly , didn’t know anything there is a lot to much to type I didn’t like .