Four Seasons Chicago

It's not a given that luxury hotel brands deliver across all key aspects of a stay but that's what the Four Seasons Chicago did. From an early check-in to literally perfect service from a superb staff along with a great room and FH&R benefits, this stay reaffirmed my loyalty to FS and to Amex. It's also telling how good a hotel experience can be with the right brand, in spite of not offering a loyalty program like so many other brands. Or maybe it's because of that. The product, people and resulting experience are what really matter.

My sister and I stayed at the Four Seasons Chicago over St. Patrick’s Day, and the experience truly exceeded our expectations. From the moment we arrived, the level of service was exceptional, every staff member we interacted with was warm, attentive, and genuinely focused on making our stay special. What really stood out were the thoughtful, personal touches throughout our visit. The team went above and beyond to ensure we felt welcomed and taken care of, which made the trip feel incredibly memorable. Our accommodations were beautiful, comfortable, and impeccably maintained, and the amenities were just as lovely. The location is also fantastic, very walkable with so much to do and see nearby, and conveniently connected to a shopping mall, which made everything incredibly easy and enjoyable. It was the perfect place to celebrate a special weekend, and we left feeling completely relaxed and well taken care of. We can’t wait to return!

Best Experience in all of the Top Chicago Hotels. Best beds too!

We had a wonderful time at the Four Seasons Chicago. Upon our arrival, we relaxed in our beautiful room, which offered a stunning view of the city. The breakfast was exceptional, and the service was outstanding. Additionally, the gym and pool facilities were excellent.

Easy reservations, wonderful welcome, great Accomodations, beautiful view, lovely staff who accommodated every request graciously! The wedding we attended at the hotel was magnificent!

We normally stay at the Langham(our son will actually be married there, next year), but the Langham was sold out because it was St Patrick's day and is directly on the river. We have stayed at the Peninsula and the Ritz as well. The Four Seasons is on a quieter side street directly off of Michigan. The hotel lobby and common areas are gorgeous. The rooms, unfortunately, are dated esp the bathrooms. Single sinks!!! An enclosed tub/shower that leaked water all the way to the hallway. The food was delicious in Adorn. Great gym. I would normally give this a 4 stars and be done with it, but the reason for the 5 stars is the absolutely exceptional staff. From the moment you check in to the moment you leave, they are incredible. Whoever is managing this team of people needs kudos of the highest order. We will continue to stay at the Langham but will come back here in heartbeat if needed.

Great experience with the wife and kids, would for sure stay here again. The personal details were very welcomed once we got to the room.

Great Four Seasons property. We loved the gym, spa and lobby for tea and coffee. Check in was easy, the room was perfect with a comfy bed. The staff is very friendly and helpful. Karen at the concierge desk helped us with a tea for a great spot for lunch and dinner. In a walkable area close to the water. Overall a wonderful hotel.

As it always is with Four Seasons, Chicago did not disappoint. While this was planned months ago to be a romantic couples getaway, it turned out to be a healing experience. We were dealing with grief from losing a loved one. Four Seasons Chicago took away our anxiety the second we walked through the door. Their staff was incredibly warm and accommodating as always. Kudos to Joao. We grabbed a delicious pot of tea while we waited for our room to be ready, the bartender made a fantastic suggestion, although I can’t remember her name! She was fantastic. The rest of our stay was peaceful. I did not have energy to leave the room, and that didn’t matter. Room service was great, the food was delicious. Eggs benny *chefs kiss*. The burger, phenom. Chocolate Milkshake? Deliciously nostalgic. Chicago is my hometown, and this Four Seasons felt like home. I’ve learned that of all places to grieve, Four Seasons could be the best place to do so. Luckily, there were plenty moments of joy, brought by the views, their exceptional staff, and kitchen. I can’t wait to walk back through those doors. Thank you Four Seasons Chicago!

Amazing experience with delightful staff that went out of their way to help. Truly a gem!