The Scott Resort & Spa

My husband and I went to the spa for massages. He got a Swedish massage which he liked a lot but I got a few tissue massage by Briana and omg it was the BEST deep tissue massage I’ve ever gotten. I like a lot of pressure and she 100% delivered. I feel so relaxed now!

Beautiful and clean property. Loved the quiet pool that didn’t feel like it was close to a busy road. Restaurant was great but since only the one with very themed food (Cuban) we did tire of options even though food was very good.

Only other issue was housekeeping. They came early when still in room and then late in day when we were back. Got fresh towels when stopped by once but never had the room serviced during stay.

Lovely hotel. The first thing you notice is the 1956 BelAir in the front courtyard and the unique character continues to flow reflected in every detail throughout. Greeted with a lobby that smelled beautiful with their signature spa scent and fresh cold beverage station.. Staff were wonderful, especially the gentlemen at the front who coordinated the complementary transportation. Pool cleaners, gardeners, housekeepers all greeted us with smiles and a hello. Rooms are clean, comfortable with all amenities. Pool and hot tub were perfect temperatures and lounge chairs comfortable. We ordered a drink at the lobby bar and enjoyed the ambiance. A wonderful experience. It loses a star for the high prices. Our 2 drinks, wine and martini, were $50 US which is rather steep. Mornings coffees were $8 US each. We dined off the resort to explore local eateries. Also found having to use keycard several times to get to our room was a bit of an inconvenience. (At pool entry, at hall entry, at room entry)

The property was clean and was well landscaped. Rooms were comfortable, although not worthy of their nightly fee. The lobby was pretty with a Cuban vibe. I will say, the spa was the highlight of the trip. My massage was excellent and the technician very professional!

The management/front desk was completely incompetent. I was locked out of my room 3 times. It was impossible to speak to anyone at the front desk so one of the times, I had to walk around the entire circumference of the property to get a new key. I decided to stay an extra and was initially told I could stay in the same room, then told I couldn’t. No problem, I said, I’m fine with a different room. When I received my invoice that day, I was charged over $900 and my charge card was charged for $1200. My previous room was $550. I was told my the manager that he would match the price and didn’t. I also paid for a package when booking my room that included a $200 food credit. I didn’t receive that either. Finally, on my last day there after being charged $900 for my room, I was informed that the pool would close at 2:00 for a private event. There was another pool but much smaller without a poolside bar. the on site restaurant was ok but the service was very slow and the music VERY loud. My family and I had a difficult time having a conversation while dining.

This hotel and staff are truly top-notch. From the moment you arrive, the team delivers a true white-glove experience and makes you feel exceptionally well cared for. I stayed for four days while attending a conference, and unlike most conference hotels where food can be hit or miss, the dining here was outstanding. Every meal was fresh, thoughtfully prepared, and absolutely delicious, with great variety and quality throughout the stay. I was so impressed that I’m already planning to return with my family for a long weekend getaway. Highly recommend. OH and they have a shuttle that will take you around up to a 3 mile radius. See what I mean? Yeah you should go!

They had a large group of sports team kids

I had an absolutely wonderful massage experience at The Scott with Angela. From the moment I arrived, everything felt calm, welcoming, and thoughtfully done. Angela is incredibly skilled. She listened carefully to what I needed and tailored the massage perfectly. Her touch was both relaxing and effective, and I left feeling completely refreshed, loose, and re-centered. You can tell she truly cares about her clients and her craft. This was hands-down one of the best massages I’ve had, and I can’t wait to come back. Highly recommend Angela at The Scott!