Residence Inn Palo Alto Mountain View

The cleaning services are provided on alternate days. That isn't good. Breakfast is quite basic.

Room was spacious - 70m, separate lower room and top floor room, 2 showers, OK breakfast

Charged extra for parking per night

good room at good location

Room was spacious, very clean, and updated. By far best FREE breakfast for a traveling soccer team! Should highly recommend for anyone!

My sister and I stayed 5 days at Hotel Residence Inn Mountain View CA. The front desk staff at check in and out was fantastic. Tiana and Trina were very nice , friendly and helpful. I’m extremely thankful to Ms Tiana at front desk. She is amazing employee of this hotel . On my second night there was a road construction with big diggers equipment digging on the sidewalk making huge loud noise right outside of my room. I can’t stand it even though all windows and door was closed.It’s was late at night but Ms Tiana immediately changed my room to the back of the hotel building where is so quiet and not just that she upgraded me to a 2 bedroom , 2 floor suite . It’s was bigger than some apartments I have live with full kitchen with fridge and everything. 10 out of 10 for Ms Tiana . Breakfast was great. This is my 2nd stay at this hotel and I liked it a lot . It’s perfect for long - term and family stay . Once again thanks for the great services and everything.

Good location, close to restaurants. Breakfast was great.

This was by far the worst hotel experience I have had in several years for several reasons. 1. Unfriendly staff at checkin. Charged $14 per day parking surcharge not identified on Expedia. When I questioned the charge I was hurried along to checkin. I said I don’t see where this charge is listed and the person said it’s right there, making me feel like I was a fool for not being able to find it. When I handed him the phone and asked where - he couldn’t find it either. The first rooms door would not open. When we informed the clerk, he contacted maintenance and they struggled getting into the room and suggested we get a different room. This room was nice and we enjoyed it til the next day when it was time for a shower. The shower took 20 minutes before it got warm. I will say the maintenance staff was courteous and very responsive. However I will never return to this location.

Was not allowed to check in to facility

Spacious rooms with full kitchen. Very nice breakfast, waffle machine, eggs, bacon, potatoes, rice, oatmeal, cereal, fruit, toast.