Casa Violeta

perfect on beach location-stepping from the room to the sand was awesome!

THE BREAKFAST WAS DELICIOUS!!

THE ONLY COMPLAINT I HAVE IS ON OUR LAST DAY THERE A GROUP OF 34 PEOPLE (LET ME REPEAT THAT: A GROUP OF 34 PEOPLE) CAME TO THE "BEACH CLUB". BEING A SMALL RESORT THAT MANY PEOPLE TOOK OVER THE AREA AND THE WAIT STAFF!!! I DON'T THINK THIS IS FAIR TO THE CLIENTS WHO HAVE PAID ALOT OF MONEY TO STAY THERE!!! WE WERE EXPECTING A QUIET AND PEACEFUL STAY AND IT WOULD HAVE BEEN EXCEPT FOR THAT DAY!! I HOPE IN THE FUTURE CASA VIOLETA WILL BE MORE THOUGHTFUL WHEN ADMITTING GROUPS!!

Amazing location on the best part of Tulum beach (quiet zone 5 min walking from the party zone). The rooms are stunning and completely immersed in the nature. The breakfast and the food in general is so good!! Cannot recommend more! In my opinion the best in Tulum! Grazie mille a Giampiero and the staff !! They are all super nice and friendly

Nothing! Everything was beyond expectation

Good breakfast strong coffee fresh OJ and tasty breads. Beach location perfect!

Window screens were not mosquito proof ☹️

The beach bag and laundry room bags are in the room to take, but they do not tell you that if you don't leave it in the room upon departure, they will charge you $90 for the beach bag and $25 for the laundry bag. They should put a note, that these items need to be returned to the room.

The food was incredible and everyone was so friendly and kind. Yoga in the morning was wonderful and the setting was perfect.

Due the weather (lots of rain) and humidity and no a/c in the bungalows, the bed sheets, towels etc felt damp.

The food and the servers at the restaurant were excellent ! They were very friendly and all the food was very tasty and fresh. The location on the beach was perfect and magical. I could come back to Tulum only because of this place however there some cons that make me reconsider.

The amount I was charged was different from the Booking price even though the booking price claimed to have included all taxes and fees. The property decided to overcharge me based on an exchange rate I was not aware of. It was a headache going back and forth between Booking and the property and ultimately my credit card to dispute this. I have never been charged an exchange rate difference when the price listed was in my local currency. Why would the price be listed in USD but I was charged in MXN and of course it was over the USD amount. My credit card initially refunded the difference but the property rejected the dispute. BOOKING was no help in the matter. I also felt the shower curtain was too short and caused the bathroom to flood everyday. At night no running water was available.

Location, great restaurant and cleaning staff.

Old Sargassum filled beach, the weekend manager (don’t remember his name) was unresponsive and careless of issues that came up during my stay. Water pressure was poor and some times no water at all in the facility.

location and general vibe

not a lot.