DoubleTree by Hilton Atlanta Windy Hill Ballpark

Looking forward to my return wasn’t exspecting the outstanding service so was pleasantly surprised & wanted to extend my stay but duty called B right back alright now!

Poor management, electrical issues - the lighting on the whole floor came off. Building inside the room looked old. Pool was not working; it had a leak. Appearance in photos were not same in room.

recently stayed two nights here because it was very close to truist park, room was very clean, bathroom smaller. only complaint is the elevators barely worked & were supper slow. hotel room was a little more dated than most doubletrees i’ve stayed at.

The hotel smells like a Chinese restaurant when you walk in… not sure why? Super weird. Power in room flickered day 1 & 2. The room kept losing power. The AC temperature would drop over night & when you wake up in the morning the bathroom had water on the counter which was coming from the light. The room was nice & would’ve received a better rating had the above not happened.

Outdated. Dirty. Staff not welcoming.

The only thing good about this hotel was the convenience to Truist Park. I booked a king room with a balcony I got a double room with a view never was told the king rooms were sold out .The toilet constantly ran and there is only one working elevator so that made waiting unbearable I’ll never book this double tree

You need more than one shuttle bus to take customers to baseball game.

Close to groceries and restaurants

I arrived at the property without a reservation and was told I should book the reservation online, as it would be cheaper. After I booked online, they asked for a confirmation number. I provided the number and they said they could not look it up that way. After locating my reservation, I was told they did not have the room I booked and they were not sure how I was able to book it online as it was not available. Since the bed was smaller than what I booked, I asked of the room was cheaper and was told no. After check in, I asked if a bellman was available to assist me with bags. The response was that they had a luggage cart I could use. The front desk person walked me out and put 2 bags on the cart and said he had to go back to the desk. After loading my own remaining bags, it was hard to push or turn the cart. All of my bags fell off as I was trying to enter the building as there is a floor depression at the opening doors. The front desk person came and helped me get one bag back on. When I got to the elevators, the wheel got stuck and the cart completely fell over to one side. Thank s time I had the pick up the cart and the luggage. When I finally made it to my room, it was clean and comfortable.

I use this property when I am training new reps. It has a great lobby and work area. It is unfortunate that they provide a printer, but no ink in the cartridge.