Fairfield Inn & Suites by Marriott Santa Fe

Bed

Hotel needs a good cleaning. Stair cases , Elevator cracks full of junk

comfortable beds

our room wasn't cleaned on Sunday

Heater

The new additions and look of the hotel remodel was nice.

The AC/ heater in the room did not work. Had to move rooms after checking in with no refund or discount for having to move rooms. The beds were also were uncomfortable and hard. Seemed like the beds were from old hotels that were discarded into the dumpster and were retrieved to use for this hotel.

I've stayed at this Fairfield Inn quite a few times, my husband has a Marriott rewards account so he tries to choose Marriott properties. Every time I stay I kind of wish that I would have tried another place. The good, is lower end of price range, and rooms, hallways and common areas are clean. The negatives, hard to turn into property if you are coming from the south, properties surrounding the property are well, not very picturesque., the parking lot is pretty rough, my room on the first floor had a sort of musty smell, not horrible, but noticeable, the breakfasts are not great, like no fresh fruit and they seem to run out of some things. The front desk staff are always polite and helpful. It is an ok place if you just want a place to stay for a night or so, but not if you want a special Santa Fe experience.

Employees where so kind and welcoming

It was near the historical sites and had good parking space.

The air freshener that was used in the elevator was a little strong and had a peculiar smell.