Hilton Waco

the Breakfast was in a conference room as so was the dinner and the bar was in a hall way. I'm trying not to complain since the hotel is under constructions, but it would have been nice to be told prior to booking.

The Hotel was under constructions and was not made aware of this. The elevator was missing a wall tile and was not cleaned, a kitchen knife was on the floor in one of the elevators for 2 days and may still be there, Our room was nice for the exception that it smelled like raw sewer and we reported it that night and maintenance came up and put a chemical down the drains and by the morning it still smelled so bad we were not able to shower. I did report this when checking out and the front desk said they was discount the room by 50% but have not seen that in my bank account. The only transaction is $272.22 that was taken from our bank account. I booked this room for a short getaway for my husbands birthday and was very disappointed of the outcome. I do hope the Hilton keeps its work and does refund the money as they said they would.

Large comfortable room, beautiful pool area, excellent bar and lounge area and top notch make to order complimentary breakfast. Many restaurant choices within walking distance or a short drive. Would not hesitate to stay again.

I could not find the entrance to the hotel because of construction! The hotel should have had a notice on my reservation to change the street entrance on my GPS! I drove around for 20 minutes trying to find my way into the hotel then finally parked, got out of my car and walked to the closed entrance to read the sign on the door with the other street name to come in on!

All staff were extremely helpful

Nothing negative.

Perfect location for what I needed.

Understandable but was under construction. I’m sure it will be beautiful.

Nice nearly decorated room very comfy bed and friendly staff

Freundliche Reaktion auf meine Beschwerde im Nachgang.

Für den Preis von etwa 205 € pro Nacht absolut nicht angemessen. Baulärm ab 08:00 Uhr, schmutziger Aufzug, lange Wartezeiten und ein insgesamt renovierungsbedürftiger Eindruck. Auch das Zimmer und besonders das Bad waren deutlich abgenutzt. Für ein Hotel dieser Kategorie habe ich wesentlich mehr erwartet.

It has a good location.

It is not clear. The hotel felt dirty. The room had that horrible musky smell you get in motels. The cost of this hotel is disproportionate to what you get.

Nothing.