The Biltmore Hotel Oklahoma

Nothing at all

Rodants,cleanliness,service,security

I booked a king, but got 2 queens. The sheets looked clean, but the whole room.smelled of dirty laundry. They offered me another room, but the entire hall and wing of the building smelled of dog urine. It seems this place is a camp for the underprivileged

The filth

Great customer service

It smelled like dog and cat piss then they charged me for towels that were already dirty

They charged me for something I never was able to take a big blanket j was walking and had no reason to take a big blanket when I had my own and the room stunk like poop because the couch had poop in it like it's never cleaned up for yrs.

I had random people knocking on my door all hours of the night. Even made a phone call at 6 am to the hotel desk becasue there was a fight going on outside. I checked in at 1030pm friday. Paid until sunday. Left sat at 4pm due to not feeling safe. Currently battling trying to get a refund because i felt unsafe and they seemed more upset about that than their guest being harassed. I even have a video of a random man knocking on my door when i was out in my car. They expressed 0 remourse.

Staff was not friendly. Hotel was very ran down. I was almost attacked by a boxer that was running around the hotel with out a leash. Then was threatened by a guest. I brought my concerns to the staff to not care and acted like my safety was none of their concern. He ended up leaving after an hour of checking in because the AC unit wasn’t working and they were not going to accommodate and not give us her money back. He had to get a different hotel last minute.