Brandywine Plaza Hotel

We stayed one night and there was a party outside the main entrance. Gathering of at least 15 people (music and drinks). Is that allowed? The parking lot was needs to be repaved. We waited from 3pm to 4pm. to check in. Rooms were not ready for us and there were at least 8 people sitting in the lobby waiting. Lastly, no free breakfast on the weekends. ?? But weekdays ok? Whose idea was that. We used expedia and it there was no mentioned of that. Is that false advertising, honest mistake? I travel for work at least once every two weeks and the listings are always clear.

Customer service was excellent. Everybody at the desk was so so so helpful! The manager was really really very nice to us and helped us all the way through!

Very nice place to stay

No maid service no free breakfast on weekends ice machines broken pool out of order

The room was clean

I stay 10 day only cleaning room 1 times and hotel bad smell

Chose it for the pool- but the pool was drained with no advance notice or apology. Incredibly noisy with people partying til 4 AM Fri/Sat- not possible to sleep. Check in took 45 minutes.

hotel is outdated and old. Our door did not have a room number, you could see where it was suppose to be. Only knew it was our room because of the # on the door next door. On arrival there was only 1 large towel and a few hand/wash towels that were old and worn. There was only 1 bar of soap that you could either use when you showered or washed your hands. I tried to call front desk/hotel services several times to let them know i needed more towels and no one answered. My husband had to go down to the desk. He also asked them to give us extra towels when the cleaning service crew comes the next day and he was told they dont clean up your room but would give us fresh towels. Some of our friends had similar problems with their rooms. One had to change because the celling tiles were fall off. Anyone one arrived late and they told them they didnt have their room available anymore. The pool was not open as it was being repaired.

Clean room, friendly staff

There was a basement fire a few weeks ago, the entire building smells of mold/mildew. The hallways, the rooms, the lobby… terrible smell. And the faucet water in the rooms smells of Chlorine. The bathroom was DISGUSTING, hair all over the floor, shower, and toilet! So, if you like these things, you’ll love it here!