Brandywine Plaza Hotel

I have stayed here a couple of times. It serves it purpose.

The bar wasn’t open at 8pm on Sat The pool is empty and that is why we chose the hotel for our team event The beds were very comfortable The water was turned scalding hot The room/hallway was dingy

Not happy pool not open Woken by crazy irrate people yelling n screaming from 2am-4am and no one called the police I feared for my safety and stayed locked in my room

We were very disappointed by our one night stay at the Brandywine Plaza hotel. Check in was quick but they do not offer free breakfast on the weekends. There was a small paper sign next to the reception desk with the price. When we got to our room I noticed that there was garbage in the sitting area outside the elevators and along the hallway. Our room was okay, we had to shift some appliances around so we could plug into the microwave. Unfortunately the toilet in our room did not flush. I went to call down the front desk to let them know and that’s when we discovered the phone didn’t work. I went down to reception to let them know of the issues and they were quick to move us to other room. The women working at the front desk were very helpful and apologetic. The next room was a floor below and also had garbage in the hallway. There was a sticky patch of what we hope was excess carpet glue in the entryway of the new room. The toilet thankfully flushed and the phone worked, but this room had issues too. There were multiple mold spots on the ceiling and the remote for the tv didn’t work. At that point in the evening we were tired and hungry and wanted to just eat dinner and go to sleep. We left quickly the next morning and were not asked about how our stay was before we left. I would not stay at this hotel again. The only reason it got a second star was because we were so quickly accommodated with our first issue.

Very convenient for Philly airport. You get what it says on the tin. Staff civil but not terribly friendly. I think I may have seen the gent on the reception desk smile once but not sure! First room given stank of cigarette smoke but they moved me with no fuss. Breakfast was fine.

Reserves two rooms, clerk said it was only one, even after showing her the reservation. This clerk looked and acted like she was high. Another clerk found the second room, which was no where near the first room. Original clerk added a third room and charged for for that. Clerk the next morning had to take that charge off. Air conditioning was weak.

Enter hotel and lobby has a distinct odor. Elevator dirty. Carpet in hallway to room dirty. Room smelled. Either previous people in room smoked pot, or people next door or outside, or coming thru vent. Distinct smell of urine on one side of room. Heard what I could only guess were gunshots around midnight. Not fireworks. Shower was strong but plumbing was falling away from wall. Staff at night mistakenly told me no free breakfast the next morning (although Expedia notes free breakfast... Next morning we WERE able to get free breakfast). Will never return.

Staff was rude; the carpet throughout the building is dirty and dingy; the fitness center was an absolute disgusting disappointment. I will never stay here again and definitely would not recommend.

👍

This hotel is my go to for a longtime, the rate is the best. I may go to Expedia to get the best cost…. For the lay out the fact there is a restaurant, exercise room a bar it has 4/star hotel qualities minus the upgrade. The place needs an upgrade to compete with the Hilton, yet it’s clean the rooms are pretty nice. The staff are some of the best I have come across. I don’t review but they made things GREAT for me during a big transition in life and business. So yea 5/stars it has the comfort of a 4/star hotel for less.