Brandywine Plaza Hotel

Your site said breakfast was included. Got there and was told that’s only in the week days. Weekends you pay. Felt like I was taken advantage of. Pillows weren’t very comfortable and I really don’t like the toilet seat up upon arrival. toilets should have closed lids. Otherwise okay.

Windows had white film on the outside. Rust around light fixtures in bathroom. Breakfast/restaurant area didn’t have AC - they had two industrial fans blowing hot air around. Carpets haven’t been updated in a long time - very thin on steps down to banquet halls. Pool was closed - green and chairs in the pool.

The tub area needed work, Pool was not usable. Otherwise the hotel was OK.

The room was a great size very clean and quiet. I would most defiantly stay here again

There was a party in the hotel and the music was so loud, the walls were vibrating in our room. We couldn't sleep until very late. Don't book on the weekends if you want a quiet stay!

Very well kept property

Used hotel

the room smelled so badly of mold and mildew we could not stay there. it was the worst conditions ive seen in a long time. we did not feel safe there at all or we would have asked for another room pool is advertised and we had a pool view room, the pool is empty and the area is filthy

I stayed here with my 10 year old son for a hockey tournament. Upon check in we were told to keep close to each other as people from the halfway house/ mental institution next door tend to wander over. There were constantly strange men smoking and drinking out front. When I asked to use the lobby bathroom I was directed to one with a locking door and told to bring my son in with me for safety. There were birds flying around the “restaurant “ and breakfast was inconsistent and sometimes skipped altogether. Each time we left our room the room key stopped working so we would have to go down to the lobby to get our key reprogrammed. This happened to the entire hotel. So you were constantly in a line to get your key fixed. There was no service to the rooms. We were there for 4 days. No new towels, no beds being made. We had to request new towels and our garbages to be changed and they acted as if this was a major inconvenience. Please do not stay here.

When we arrived after calling they told me that they did not have a room with 2 double that I had booked. They told me they had over booked. My husband and I were traveling with our teen daughter! Not acceptable!! They offered us a separate room for her again not acceptable to have her in a room allow or separate a family after I had booked together. My husband ended up sleeping in a chair. We are less than happy with our stay and fee a refund is due us!