Brandywine Plaza Hotel

Furniture is old, outdated, courtyard not kept up, shower was not functioning properly, staff is lack of compassion

Very disappointed- stayed here with a baseball team, expecting for the kids to use the pool and it was empty. The first floor didn’t have air conditioner or running water so the restaurant was closed. A busy!

The air conditioning did not work. We couldn't eat breakfast because the air didnt work and it was hot and miserable. Also the elevator wasnt working and my husband who just had a heart attack had to walk down the steps.

I liked the convenience of being close to everything I needed for this trip. The room a/c was working well, no smell. Restaurant a/c was out, pool was out. The front entrance area outside reeked of pot. We stayed 3 nights and our room wasn't tidied up, no coffee pods replenished and our towels were unchanged. A bit disconcerting as we paid quite a bit for this hotel. Staff however, was friendly and courteous. Will only stay there again if we we're down on other options. Sort of making do.

Pool was closed, other reviews say it was closed still a month ago. Manager said it would be open “next week” Not likely. “Free breakfast was awful, nothing on the “buffet” other than eggs and bread. Also they don’t tell you it’s not free on the weekends. False advertising to me. Asked for more towels and said they didn’t have any. Don’t stay here.

This place gave the feeling of being on a budget. It mis advertised their amenities- the pool was not in service. The restaurant was not open at night. I think this place has a lot of potential to be great, if managed adequately. For the price it was okay.

Close to where event was.

Check-in was an issue, as there were 3 people at the counter, yet only one person was assisting anyone. The person that he was assisting was complaining, so it took a while. The breakfast was supposed to be included, yet we were told not on weekends. I said that was not mentioned when booking. He said it is, but "kinda hidden". The breakfast was sad and half the items empty. None of the ice machines on the 4 floors I checked worked. The girl at the front desk said she could not help and went back to her cell phone. The 6th floor carpet, along with the elevator had trash in multiple places on the floor.

Good

Nice